BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

レビュー (2,335)

総合評価
4.9
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2021年11月22日

Staff super atencioso, prestável e rápido nas respostas. Do melhor suporte ao cliente que já tive! Em relação à App, podia ser mais completa e trabalhar melhor o design e a disposição dos produtos, ocultando os que se encontrem esgotados.

SANJO
ポルトガル
アプリの使用期間:20日
Secomappが返信しました 2021年11月24日

Hi SANJO,

Our team is always grateful to have you with us and it's always our pleasure to be with you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied.

If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!

Best regards,
Sam
Free Gifts - Customer Support Team.

2022年11月22日

DO NOT INSTALL Continued to function after being uninstalled. Couldn't get it turned off. Worst app I have ever used.

Cornbread Hemp™
アメリカ合衆国
アプリの使用期間:22日
Secomappが返信しました 2022年11月23日

Hi Cornbread Hemp™,

Glad to know that the thing has been resolved already! If you need any further assistance, feel free to reply to ticket #130030 and our team will always be more than willing to help!

Richard
Customer Success Manager

2022年4月20日

the app is still raw and need more refinement. But the team has been super supportive to help us. All problems were sorted out and fixed. Recommend!

Amile
シンガポール
アプリの使用期間:20日
Secomappが返信しました 2022年4月26日

Hi Amile,

We appreciate you taking the time to leave such a thoughtful comment! We will undoubtedly continue to strive to improve the features and experience for our devoted customers.

Please contact us via live chat or email at support@secomapp.com if you require any additional assistance. We are always ready to help. Our primary goal is to provide you with the best possible service!

Best wishes!
Luz
Free Gifts - Customer Support Team

2022年3月3日

We used the app's services to set up a gift with purchase for a campaign. We had some issues with order processing due to settings in the app and (mainly) David from BOGO was happy to help! We got quick responses at all hours and they are quick when it comes to finding solutions. We eventually found a way to fix the issue!

nl.summumwoman.com
オランダ
アプリの使用期間:18日
Secomappが返信しました 2022年3月8日

Hope you are having a wonderful day,

We really appreciate you for taking the time to provide such a nice remark! David would be ecstatic! We will definitely keep working harder and harder to improve the features and experience for our loyal customers.

If you require any more assistance, please contact us by live chat or email at support@secomapp.com. We are always willing to assist. Our number one objective is to provide you with the finest service possible!

All the best!
Steven
Free Gifts - Customer Support Team.

2019年11月28日

We had the developer help install but it's still not working. When we drop the cart below the required amount to receive the free gift it stays in the cart even though the customer has spent less than the threshold.

Madison + Mallory
アメリカ合衆国
アプリの使用期間:20日
2022年9月13日

Just signed up for this app, needed some additional customisation - support so far has been excellent - very fast and very helpful.

SWIISH
オーストラリア
アプリの使用期間:約15時間
Secomappが返信しました 2022年9月22日

Good day to you SWIISH!

Thanks so much for your kind appreciation of our team! Everyone was so thrilled to have been a part of your campaign!

If you ever need assistance with upcoming ones just message us via LiveChat or send us an email at support@secomapp.com!

It's always a joy to have you!
Hannah
Free Gifts - Customer Support Team.

2017年4月5日

Really quick install, great customer service! the app gave us great results from our email marketing campaign. Can't wait to try out all the options that come with the app.

1000hour
オーストラリア
アプリの使用期間:14日
2018年11月23日

I am pretty happy about this app, and the customer service ! Louis has been awesome with me. Now I will check if this app is able to convert my customers !

mylovingbrushes
フランス
アプリの使用期間:13日
2023年6月29日

The app is really great at first glance and has a variety of uses. For minor adjustments, the support was immediately available and could answer every question 100%. A really great app.

hofmax.de
ドイツ
アプリの使用期間:約12時間
Secomappが返信しました 2023年7月2日

Good day hofmax.de,

You made our day with your trust in BOGOS app and your awesome review! Our team is all happy to know that we could support and satisfy you!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We are always happy to assist you!

Best regards,
Hannah
BOGOS - Customer Support Team.

2019年12月14日

customer service in incompetent. that is the reason I cancelled. They couldn't answer my ingle question, but instead cared more about when my subscription will renew.

Spoiled Lips
アメリカ合衆国
アプリの使用期間:16日
Secomappが返信しました 2019年12月18日

There might be a little misunderstanding here. We just want to make sure there would be no trouble for your subscription. Specific support has been sent to your email box. Look forward to your response for further assistance. Thanks.