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Kudo BOGO team, your support is very good. Especially thanks to Mina. Luckily, most of the time Mina provides me with support, and she always resolves all my queries. Thanks a lot.
So far so good, we only just installed the app and needed assistance to set up. David was fantastic in offering support, no question was too hard, basic or complicated, David was able to answer all questions. The app is on the pricier side but from our comparisons it is by far the best, it allows you to customise the offer and integrates so well into shopify store, plus the look of the theme too.
Alexis from the BOGOS.io support team worked with us to find a workaround for a problem we had with how we wanted the free gift products displaying in our cart. Her assistance could not have been better.
The support team has always been extremely responsive and no matter what issue we have faced, they have found a solution for all of it. I'd specially like to mention David and Alex who were extremely patient and ensured all our queries were answered to our satisfaction. Would highly recommend the app not for just how well thought out the functionalities are but also because of how helpful the support team is.
The customer service for this app is always impeccable. Mina is the best and any issue I have ever had was resolved immediately. App is super easy to use too!
David was great! He quickly responded to all my questions via chat while setting up our first gift and bundle. Still determining if this app is the best one for our specific needs, but Customer Service is TOP NOTCH!
Anne was amazing - she was very quick to reply and resolved my problem within minutes! Highly reccomend
MINA help was amazing! She helped my right away en got everything fixed what i needed to be fixed!
Mina helped me greatly, thanks a lot for your quick and good help on the weekend.
Mina was a great help, going out of her way to locate a developer even on the weekend to help me customize the look and feel on my store, really good and fast CS.
Thank you Mina