レビュー (1,889)

総合評価
4.9
評価レベルごとの件数
  • 評価の91%は5つ星です
  • 評価の5%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2023年6月19日

Support team is amazing, they reply to me with issues I needed fixing within the hour. Highly recommend this app!

S-kin Studio Jewelry
オーストラリア
アプリの使用期間:1年以上
Secomappが返信しました 2023年7月2日

A kind thank to you, S-kin Studio Jewelry!

We at BOGOS appreciate the positive energy you're sending our way:D
We are overjoyed to hear that you are satisfied with their assistance!
To improve our service, our staff will continue to strive for greater excellence!

If you require assistance, please contact us via Livechat or email at support@secomapp.com.

We're thrilled to have you on board!
Hannah
BOGOS - Customer Service Team

編集日:2020年12月10日

Super easy app to use for free gifts , implementation was simple + quick and the customer service is great + speedy!

Azurina
イギリス
アプリの使用期間:1年以上
編集日:2024年4月9日

Fantastic support team! - Would highly recommend to anyone looking to implement BOGO offers on their Shopify store.

Ice Jewellery Australia
オーストラリア
アプリの使用期間:1年以上
Secomappが返信しました 2022年12月6日

Good day to you, Ice Jewellery Australia!

Thanks a ton to your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team.

May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.

All the best,
Hannah
Free Gifts - Customer Support Team.

2021年5月17日

The customer service is very helpful & quick answer. And they really nice make for me more option I want. I will buy this app for 2 new websites. Thanks

DTK Nail Supply
アメリカ合衆国
アプリの使用期間:1年以上
Secomappが返信しました 2021年5月17日

Hi DTK Nail Supply,

We are so grateful to accompany you with not just 1 but 3 stores! With your precious support, we will work harder to provide better app and better support to our merchants.

If you need any further support, please feel free to contact us via our livechat or email us at support@secomapp.com. We are always ready to assist you!

Best regards,
Richard
Free Gifts - Customer Support Team.

2021年5月20日

I already spend 7 days try use this app for 3 websites.It is good app and easy to use , save my time a lot of . I use a lot of app but it is not good so I will keep use this app for more my website in the future.Thanks the Team app help me a lot of and they can speak Vietnamese language so it is easier for me to talk. :)

ND Nails Supply
アメリカ合衆国
アプリの使用期間:1年以上
Secomappが返信しました 2021年5月21日

Dear ND Nails Supply,

We are so grateful for your trust and satisfaction with Free Gifts app. It's always our honor to support you and to be with you in your business! All of our team are also excited to support you in another language rather than English.

If you need any further support, please get back to us via live chat or email support@secomapp.com. We are always willing to give you a hand!

Best regards,
Alex
Free Gifts - Customer Support Team

編集日:2024年6月6日

The app has been improved and works really well for us. Definitely recommend it to others too. The staff helps us promptly to fix any issues. Thanks

The Pink Foundry
インド
アプリの使用期間:1年以上
Secomappが返信しました 2022年12月12日

Thank you for the updates The Pink Foundry,

This is Richard, manager of the Customer Success team,
We apologize for the inconvenience and our support team has just contacted you via both chat and email ticket ID #130927 to resolve the situation,

Can you check the email so we can help you resolve it the soonest?

2022年4月29日

We were looking for an app that would automatically add a bonus item to the cart and this app just ticks all the right boxes. Great app, pretty straight forward to use. Once familiar with the app, quite easy to use. The best part? David and Henry provided amazing support (much appreciated!) and very quick to respond and action.

Tefal Shop
オーストラリア
アプリの使用期間:1年以上
Secomappが返信しました 2022年5月3日

A warm thank you to you, Tefal Shop!

That review has brought a lot of joy to our hearts! Because they are thrilled, David and Henry are speechless right now!
We now have even more drive to improve our services in the days ahead thanks to you:D

Please contact us via Live Chat or email at support@secomapp.com if you require any assistance.

Have a wondrous day!
Robert
Free Gifts - Customer Support Team

2022年6月8日

Installed the app, the team were very helpful and always on hand to help support you through the process. We are now able to offer our customers a free mini gift(s) with certain spend, automatically added to cart. Would recommend! Thank you for your help.

WUNDERBROW.CO.UK
イギリス
アプリの使用期間:1年以上
Secomappが返信しました 2022年6月14日

WUNDERBROW.CO.UK, thank you very much!

We were ecstatic to receive that feedback!
We now have even more drive to improve our services in the next days as a result of you :D

Please contact us via Live Chat or email at support@secomapp.com if you require assistance.

Have a fantastic day!
Amanda
Free Gifts - Customer Support Team

編集日:2022年10月5日

I used the Free Gifts App for a campaign this past weekend, and it was a very useful tool. The team was also efficient and responsive with helping me set everything up.

KINApparel
アメリカ合衆国
アプリの使用期間:1年以上
Secomappが返信しました 2022年10月13日

Dear KINApparel,

Thank you so much for leaving us an awesome review! Your precious feedback motivates us to keep on improving the app and our support team.

If you need any assistance from us, please contact our team via live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!

Best regards,
Hannah
Free Gifts - Customer Support Team.

2017年6月1日

Great, really helpful for my store

Taller Com Au
オーストラリア
アプリの使用期間:1年以上