BOGOS: Free Gift Bundle Upsell

It worked well for about two weeks. After that, something broke and all of the items in the special offer, you could add to your cart for free. after escalating it to their support, they started working on it - next morning they said its fixed, after I checked it was not fixed. I escalated it again, AGAIN after 1 day, they said now its fixed, only to find out today its not fixed. they are not even checking after their fixes. yes. their support is friendly, and quick to reply, but this situation is making me move away

Great support. Setting up was easy. No bugs so far, we just set it up in a matter of minutes and lets see how it goes from here. UPDATE after 2 weeks: After using the APP for 2 weeks, we encountered the first serious bug, people were able to add the gifts to their cart without reaching any treshhold. After looking at negative reviews, I see the problem is fairly common. However, after reporting the BUG, they supposedly fixed it, but after checking it was not fixed. Then again I reported it, then again after 24hours I get notified that its fixed.... but again... just to find out, that its still not fixed. either they do not even check after they "fix" things.... or they dont know how to fix it. This is getting ridiculous. At this point, we lost trust in their devs and will most definitely move away to a different app.

The App allow customers to place 0 value orders of our gifts for campaign. The loss we had suffered from this app far exceed the app cost.

We do not recommend this app to anyone.

DO NOT INSTALL Continued to function after being uninstalled. Couldn't get it turned off. Worst app I have ever used.

The only thing I liked about the app was the prompt support. However, this could not compensate for the amount of headache we have had. The app turned itself off on its own. Then it would force the wrong variation into people's cart resulting in a lot of frustration, money loss for us and pricey returns. It requires a duplicate of SKU in order to work, which created total mess in out WMS system blocking dispatching. I would recommend to try and avoid using it if you can, or give yourself a month of testing, because our 18 days were not enough.

this app is terrible. I wanted to try it out but they only offer 24 HRS free trial!!! who does that?! all apps offer at least a 7-day trial.

I signed up for a free trial, and tried a small gift with purchase promotion. The app stopped working after a few hours of my sending out an email campaign, coincidentally, after installing the app, we received several phone calls that our website was not working, and when I contacted support, there was no response. Needless to say, we deleted the app and will not be continuing.

Do not recommend this app. App was not ready upon download. Had to give permission do developer to finish installation and then once fully installed customers were unable to use the checkout button on our store resulting in frustration and loss of sales. This was not fixed for hours after problem was noticed and we did not hear back from Secomapp for far too long after this occurred, only received auto generated emails until after our store had closed for the day. Would have been nice to talk to someone over the phone about our problems but no phone number can be found online. Using this app has brought me doubt to use any third party apps on Shopify.

The developers have been terrible. They pulled my most important item from my site and were completely incapable of getting this app to function properly on my website. They spent over a week leading me on that they could fix this and my item is still not on my site. Be careful with them. you never know what you will get and giving them access to your site opens you up to their mistakes.

We had the developer help install but it's still not working. When we drop the cart below the required amount to receive the free gift it stays in the cart even though the customer has spent less than the threshold.