BOGOS: Free Gift Bundle Upsell

I had issues getting the free gift offer to work on my store, even though I followed all the prompts. However, I was able to chat live with support, even on a weekend at night, and Liam was super helpful. He stuck with the issue and was able to get my offer up and running before my deadline! While I wish the app fired correctly from the first go, it made all the difference to have easy access to such helpful support.

We have used this app for years. We are thankful for how much it has grown over the years and that they are constantly optimizing the program. We also appreciate their support team to help us with specific situations. Only feature we wish the app could do is to apply free gifts on the checkout page after discount codes have been applied, however, that is a shopify issue.

The app is fairly intuitive to use and overall is of great help to optimise and create new offers. We had a problem with products appearing in the cart but that was really quickly fixed by Naomi who was extremely helpful and professional.

The app itself is lacking tiny bit of functionality/feature for bundle offers however apart from that its a great app and affordable. The setup is easy and steps are clear to follow. The support team Amy, Mina, Daniel, Zee and Liam all of them are great and always try to help. I have had some issues initially when I installed the app but despite of the time difference the support was great and helped me resolve the issues. And if the app do not offer something that we wish to do then the team always have a work around or a solution.

the app is pretty flexible. looks like they covered a lot of their bases to make it work for many businesses. i wanted to limit a gift to us customers only. The only draw back is that the gift was set to auto add to cart at $200. However, once they got into the checkout page and used a discount code, their total would dip under $200 but the app couldn't adjust the cart while in the checkout page. I think they said i need to pay for an even higher plan, but i don't remember for sure.

In any case, they're still my go to for gift apps. All of the support team have been helpful, especially Anne. And I've had TONS of questions.

Amazing service. They made small adjustments to the product specifically for our needs and did so quickly. While the product doesn’t cover everything we require, the features it does offer work very well.

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Great Customer Support

Very responsive customer service team!

Customer service from Mina is exceptional

The app does have a bit of limitations and would be great if the development team look at the feedback on how to improve.