Recensies (1.870)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 91% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
15 april 2022

Works with discount codes on top of the gift offer! Great up, fast support, they can do custom code if you need to.

Luxury Confidence
Italië
6 maanden gebruiken de app
Secomapp heeft geantwoord 18 april 2022

Hi Luxury Confidence,

Thank you so much for your kind words about our help:D
Your positive feedback has given us a huge boost in confidence, and we'll use it to improve our services!

Please let us know if you require any assistance, as we will be available via Live Chat and email at support@secomapp.com!

We look forward to assisting you once more!

Best wishes,
Anne
Free Gifts - Customer Support team

14 september 2021

Absolutely first class customer service. Trix was able to answer and resolve a small issue I was having when displaying an offer generated by the app with a 3rd party checkout slide bar. App works perfectly now on both desktop and mobile devices.

The Boujie Lounge
Verenigd Koninkrijk
6 maanden gebruiken de app
Secomapp heeft geantwoord 15 september 2021

Hi The Boujie Lounge ,

Thank you so much for your awesome review! Trix would be excited when reading this. Thanks to your trust in our Free Gifts app, we would work harder to develop new features and improve our support team to assist you better in your business.

We are just one message away via live chat or email address support@secomapp.com. Your satisfaction is always our pride and joy!

Best regards,
Sam
Free Gifts - Customer Support Team.

24 april 2020

We use this app to add free gifts for specific product variants. I was having trouble getting everything configured correctly, but I reached out to support and they were able to help with a pretty quick turn around time. Much appreciated and our store looks great.

PerformaSleep
Verenigde Staten
6 maanden gebruiken de app
31 augustus 2022

Great app and great customer service. David really helped us in setting up the app. Works totally fine.

Tales & Tails
Duitsland
6 maanden gebruiken de app
Secomapp heeft geantwoord 12 september 2022

Good day to you, Tales & Tails!

Your kindness and affection are greatly appreciated by the Free Gifts customer service team.
We are overjoyed to have received such positive feedback, and David is the happiest of us all:D

Please contact us via LiveChat or email at support@secomapp.com if you have any questions.

Best wishes,
Hannah
Free Gifts - Customer Support Team

2 februari 2022

Had some issues with the functionality of the app due to some settings on our end. Reached out to customer support and Anne was quick to respond and fix the issues. Ver happy!

Dallmann Confections
Verenigde Staten
6 maanden gebruiken de app
Secomapp heeft geantwoord 7 februari 2022

Nice day to you Dallmann Confections!

Please accept my heartfelt thanks for your kind remarks and valuable feedback on the Free Gifts app. It means the world to us, and we'll do everything we can to improve the service for our loyal customers.

Contact us via live chat or email at support@secomapp.com if you have any more questions. We're always here to lend a hand!

Looking forward to assisting you soon!
Ferb
Free Gifts - Customer Support Team

22 november 2021

The application is super convenient and makes me generate additional business. A team that responds quickly in case of problems. I highly recommend this application.

Génération Culinaire
Frankrijk
6 maanden gebruiken de app
Secomapp heeft geantwoord 23 november 2021

Good day Génération Culinaire,

We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Alex
Free Gifts - Customer Support Team

7 juni 2023

Excelente support. Tienen un chat vivo donde puedes preguntar dudas y ellos se encargan incluso de configurarte la herramienta.
La aplicación funciona correctamente.

Gracias por la ayuda!!!

Drift Gaming Store
Spanje
6 maanden gebruiken de app
Secomapp heeft geantwoord 9 juni 2023

Good day Drift Gaming Store,

It is always a joy to be of service to you, and our staff is happy to have you on board. We will undoubtedly put our additional effort into further enhancing our BOGOS application due to your enthusiasm.

If you want assistance, you can contact us by live chat or email at support@secomapp.com. We are delighted to have the opportunity to help you!

All the best,
Hannah
BOGOS - Customer Support Team.

8 augustus 2020

Great app, helped accomplish what we needed when running promos. Brian helped customize what was needed, amazing customer service!

Jump.ca
Canada
6 maanden gebruiken de app
Bewerkt 25 mei 2024

Anne was incredible today working systematically with me to sort some errors in our set up. She is so lovely to work with, super fast and polite. Brian and Alex worked away behind the scenes to solve as well and Daniel also provided speedy help when needed! Would recommend!

BINIBAMBA
Verenigd Koninkrijk
6 maanden gebruiken de app
Secomapp heeft geantwoord 7 april 2023

Greetings BINIBAMBA!

Anne, Brian and our entire team thank you for those awesome compliments! BOGOS team will certainly try to improve our services day by day and with kindness from merchants like yours we are more and more motivated to do better!

Let us know on Live Chat or email support@secomapp.com when you need us.

We will be there for you :D
Hannah
BOGOS - Customer Support Team

31 juli 2018

He provides excellent support whenever needed . Quick response and almost turns up with a solution or work around . Thanks Nicolas.

Slidebelts
Verenigde Staten
6 maanden gebruiken de app