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I've been using this app for a while and like it. I recently had a small issue and I was given help immediately and very quickly complete with screenshots!
Good day, Kung Fu Merch
We are very happy and thankful for your amazing review of our services! That note will definitely help us on our way to achieving perfect customer support!
If you ever need anything feels free to reach us over LiveChat and our support@secomapp.com email!
Really appreciate you :)
Ellie
Customer Support Team - Free Gifts
I wish to update my review. After installed this app for 2 months, I feel that this is a very useful apps.
Another thing I wish to mention is their excellent and extensive customer support. I have issue at my checkout, I though is the free gift apps cause the issue, I ask for their help, they found out that the issue is cause by another apps, although the apps is not belong to Secomapp, but they are willing to help me solve the problem. I impress of the service. I feel they are really care for their customers. Not many developers will provide their service to this extent.
I really appreciate their help. Impressed by their service. Excellent!
｢〇〇を買ったら□□がもらえる｣等で使用しました。条件もいろいろなことを設定できます。例えば、｢特定の商品を含む△△円以上｣や｢特定のコレクションで△△円以上｣等で設定できます。
また、開発者の対応が早くとても助かりました。
いつもありがとうございます！
Hi fgj-prod,
Our team is so grateful to have you with us and it's our honor to support you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied.
If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!
Best regards,
Martin
Free Gifts - Customer Support Team.
great app! They have a developer who can assist you with the code editing. The CS team is great also! Great thx to Anne!
Greetings, velowavebike!
We here at Free Gifts love the great vibes you're sending our way:D
Anne is ecstatic to learn that you are pleased with her assistance!
Our staff will continue to strive for greater excellence in order to improve our service!
Please contact us by Livechat or email at support@secomapp.com if you require assistance.
We're thrilled to have you among us!
Hannah
Free Gifts - Customer Support Team
Great Customer Support. I ask for help and they respond right away.
Great App!
Trix was so helpful and a delight to talk with. She was quick to respond to all of my questions and offered to help in anyway.
Good day to you babelash-dev,
We are so excited to know that our app and services could satisfy you! Thanks to your support, we would definitely work harder to develop better features for our precious customers!
Should you need our further assistance, we are always willing to give you a hand via our live chat or email support@secomapp.com.
Best regards,
Trix
Free Gifts - Customer Support Team.
Anne attended me today. I just download the app and needed some support. She was great helping me, i wanted to create a special offer and she went through all the options trying to understand me step by step all the time. The main point is that she cambe back with a solution and configurated the gift for me. I recommend them ! Thanks
Hello Three Hugs - Puériculture, Mode et Accessoires de bébé,
That review has warmed our hearts tremendously! Anne and Louis are speechless right now because they are overjoyed!
Thanks to you, we now have even more motivation to improve our services in the days ahead:D
If you ever need assistance, please contact us by Live Chat or email at support@secomapp.com.
Best wishes,
Becky
Free Gifts - Customer Support Team.
We needed this app to offer a free tee where the customer chooses the size tee they want. This works great. Response is quick and polite. Installing code is also very quick.
Great app! Works great! The support is always ready to answer your questions and inquiries.
Anne was incredible today working systematically with me to sort some errors in our set up. She is so lovely to work with, super fast and polite. Brian and Alex worked away behind the scenes to solve as well and Daniel also provided speedy help when needed! Would recommend!
Greetings BINIBAMBA!
Anne, Brian and our entire team thank you for those awesome compliments! BOGOS team will certainly try to improve our services day by day and with kindness from merchants like yours we are more and more motivated to do better!
Let us know on Live Chat or email support@secomapp.com when you need us.
We will be there for you :D
Hannah
BOGOS - Customer Support Team