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They were very patient and helped me get a fairly complicated cart-based gift promotion set up. This will really streamline our Q2 promos, and their hands-on help was VERY appreciated.
What a great, simple to use product. The support were fantastic and we had it up and running in less than a day which is amazing given the different time zones. I would thoroughly recommend it..
Thanks Brian! for your great support and quick response on my each and every mail, got the resolution as per my requirement.
Easy to use. Quick installation from their customer support.
Great customer service, would 100% recommend! :)
Amazing support! The team is always available and willing to go above and beyond to respond to support requests. The app does what it promises and is easy to use!
Hello, SBT Cosmetics NL!
Thank you very much for your kind and considerate thoughts on the BOGOS app. It means a lot to us, and we'll do everything we can to improve the service for our long-term customers.
If you have any further questions, please contact us at support@secomapp.com or via live chat. We're always willing to lend a hand if you require it!
Best of wishes,
Hannah
BOGOS - Customer Support Team.
Ellie and Brian did an amazing job, they got me all set up and even customized things I wanted. very quickly :)
Good day to you, KittySpout!
Thanks a ton to your wonderful feedback! Our team, especially Ellie and Brian, is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team.
May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.
All the best,
Hannah
Free Gifts - Customer Support Team.
I have just implemented this app on my second store as well now with the help of Robert and Louis. This service is really something else and it shows how dedicated this team is to providing great support for their users. 10/10 in all areas for this app. :)
Thank you so much for your wonderful review. We are happy that Free Gifts could help your business!
Great app and support. All my questions answered quickly and got a lot of help setting up my promos.
Hi Party Love,
We are so glad that our team has been able to support you promptly. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more.
May you have any further requests, please contact us via our livechat or email us at support@secomapp.com. We are always ready to serve you!
Best regards,
Trix
Free Gifts - Customer Support Team.
Does exactly what is described. A lot of setup options, which is great. And technical support is super efficient, super friendly and super fast!