BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Recensies (2.121)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
3 februari 2022

Very responsive and helpful when I needed help on installation, didn't have to wait for too long to resolve a coding issue

UK Arbortec Trade
Verenigd Koninkrijk
3 maanden gebruiken de app
Secomapp heeft geantwoord 7 februari 2022

Hello to you UK Arbortec Trade!

You are a pleasure to work with and we are delighted to work with you on our team. Since you're so enthusiastic about Free Gifts, we know we can put in more effort to make it better.
You can reach us by live chat or email at support@secomapp.com if you need help. We're thrilled to have the chance to work with you!

Many thanks and best wishes,
Anne
Free Gifts - Customer Support Team

13 juli 2021

This APP has many functions, very useful! You can use it to get more orders and customers. It will be very necessary

LUTEC
Verenigde Staten
3 maanden gebruiken de app
Secomapp heeft geantwoord 15 juli 2021

Hi LUTEC,

Thank you so much for your awesome review! Thanks to your trust in Free Gifts app, we would work harder to develop new features and improve our support team to assist you better in your business.

We are just one message away via live chat or email address support@secomapp.com. Your satisfaction is always our pride and joy!

Best regards,
Rio
Free Gifts - Customer Support Team.

12 maart 2019

Great app with excellent customer service. We had a minor issue which was resolved in a timely fashion.

Innoxa
Australië
3 maanden gebruiken de app
6 april 2022

David helped me to setup my BOGO. I had many questions , David solved one by one with patience and quality finishing. Thank you David

Vangunggo
Singapore
3 maanden gebruiken de app
Secomapp heeft geantwoord 14 april 2022

Hi Vangunggo,

Our Free Gifts team considers itself extremely fortunate to have had wonderful merchants like yourself help us on our journey to perfect customer service!
We will certainly inform David of your wonderful words, and we are confident that he will be overjoyed.

If you ever want assistance, please contact us by LiveChat or email at support@secomapp.com.

Best regard,
Anne
Free Gifts - Customer Support Team.

Bewerkt 19 januari 2024

Mina and Chica were super helpful in solving all of my issues and were prompt with responses and fixes!

Black Cat Cigars Staging
Verenigde Staten
Meer dan 7 jaar gebruiken de app
26 februari 2021

Seriously hands down the best customer service! The app seems to be able to do everything that I need, it's simple to use and as someone who is slightly umm technically challenged, the support was top notch. I managed to get exactly what I wanted and needed in minimal time supported by friendly and patient staff. I really recommend this app! Oh and Robert is awesome!

Envirosax
Verenigde Staten
3 maanden gebruiken de app
Secomapp heeft geantwoord 11 maart 2021

Thank you so much for your review! Our Support team will definitely be glad to read it.

5 augustus 2021

It's a very useful app. simple and easy to set up. The support team reacts quickly and efficiently.
NICE WORK! WELL DONE ~

SOCIE Select
Taiwan
3 maanden gebruiken de app
Secomapp heeft geantwoord 5 augustus 2021

Hi SOCIE Select,

You made our day with your trust in Free Gifts app and your awesome review! Our team is all happy to know that you are satisfied with the app and it is our pleasure to support you in your business!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We are always ready to assist you!

Best regards,
Martin
Free Gifts - Customer Support Team.

Bewerkt 22 maart 2024

After the update the app is much easier to use. There are still issues sometimes- we've had issues with products being available after the offer expires and a few other things, but tech support (shoutout to Mina) is usually pretty quick and gets issues resolved.

Premium Dog Treats
Verenigde Staten
Meer dan 7 jaar gebruiken de app
Secomapp heeft geantwoord 15 juli 2019

Hey there, just want to inform you that most of your above complaints have been rectified. When you need further assistance, always feel free to reach us at support@secomapp.com

30 november 2021

I downloaded this this app to offer a Free Gift with purchase and needed help getting started. I clicked on the live chat(bot) thinking I would just get the usual links to their FAQ's and then need to leave my email for someone to email me back in 24-48hrs, but then I got Ellie from the support team (even though it was out of working hours there) who helped me with everything and even got one of the developers to change something for me ON THE SPOT - like WOW! It was a very minor change but they were super happy to do it and it took them no time. I am really impressed with the service so for that I give 5 gold stars. As for the app itself, I have only just started to play around with it, but so far so good :) But highly recommend their super support team!

LO & BEHOLD
Singapore
3 maanden gebruiken de app
Secomapp heeft geantwoord 7 december 2021

Good day to you LO & BEHOLD,

We can't express by words how grateful we are to have a chance to support your business! Our team is really excited to read your awesome review. With your precious support, we would definitely try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!

All the best,
Robert
Free Gifts - Customer Support Team.

3 februari 2023

I love this app. Working perfectly and so easy to set up and use. I really don't think you can get much better. It does exactly what is says it can do. Super.

www.jkel.ie
Ierland
3 maanden gebruiken de app
Secomapp heeft geantwoord 15 februari 2023

Hello www.jkel.ie,

Thank you very much for your kind and considerate thoughts on the Free Gifts app. It means a lot to us, and we'll do everything we can to improve the service for our long-term customers.

If you have any further questions, please contact us at support@secomapp.com or via live chat!

Best of wishes,
Hannah
Free Gifts - Customer Support Team.