Recensies (1.917)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 91% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
19 december 2017

The app is really easy to use, it totally encourage our customer the make the extra mile and add some more product only for a free gift. The team is great also, they are really helpful and quick to fix or explain anything related to the app. Great job guys!

Retroce
Verenigde Staten
Ongeveer een maand gebruiken de app
28 november 2023

Best customer service I ever had inside and outside shopify. Highly recommended integration.

Urth International
Singapore
5 dagen gebruiken de app
9 januari 2023

Perfect app with lots of discount options. It works exactly as we need. Excellent support. I can definitely recommend it.

Campiri
Tsjechië
Ongeveer een maand gebruiken de app
Secomapp heeft geantwoord 13 januari 2023

Good day Campiri,

You made our day with your trust in Free Gifts app and your awesome review! Our team is all happy to know that we could support and satisfy you!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We are always happy to assist you!

Best regards,
Hannah
Free Gifts - Customer Support Team.

20 juni 2022

I used this app to add a GWP. The customer service team is very helpful and have walked me through a couple of issues I had with the app. It did just what I needed it to.

Soon Skincare
Verenigde Staten
Ongeveer een maand gebruiken de app
Secomapp heeft geantwoord 28 juni 2022

Good day to you Soon Skincare!

We appreciate you taking the time to leave such positive feedback! We will keep working hard to improve the features and experience for our devoted customers.

If you require additional assistance, please contact us via live chat or email at support@secomapp.com. We are always willing to assist. Our main goal is to give you the best service possible!

Best regards!
Grace
Free Gifts - Customer Support Team

27 november 2020

Really impressed with the support. They are quick and fast and accomodating. The app interface could be improved to be more clean looking and clear, but other than that I recommend this app.

DEEP END
Verenigde Staten
Ongeveer een maand gebruiken de app
Secomapp heeft geantwoord 3 december 2020

Thank you so much for your review! Our Support team will definitely be happy to read what you wrote.

26 september 2022

Perfect support! Helped with every question possible!!!! Iam really convinced by the customer support!

AHO.BIO GmbH
Duitsland
Ongeveer een maand gebruiken de app
Secomapp heeft geantwoord 28 september 2022

Good day AHO.BIO GmbH,

You made our day with your trust in Free Gifts app and your awesome review! Our team are all happy to know that you are satisfied with our app and support team!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Hannah
Free Gifts - Customer Support Team.

16 augustus 2023

Found this app and had two questions and they were extremely fast and understood what I needed help with. Great support!

Bumpboxx
Verenigde Staten
Ongeveer een maand gebruiken de app
1 december 2021

Using the app for several websites. Great support, even outside working hours. Thank you for your help.

Affordable Meds
Verenigde Staten
Ongeveer een maand gebruiken de app
Secomapp heeft geantwoord 7 december 2021

Good day to you Affordable Meds,

Thank you so much for leaving us so awesome a review! With your precious feedback, it motivates us, especially our developer team to keep on improving the app every day!

If you need further support, we will always be waiting for you at live chat or support@secomapp.com. Your satisfaction is always our highest priority!

Best regards,
Anne
Free Gifts - Customer Support Team.

27 september 2022

Shout out to David, Louis, and Anne for their quick response! The team is super fast and helpful and the APP itself does exactly what it should without problems! I've installed multiple different FREE Gifts BOGO APP and they all have some kind of issues (slow APP response, bug, slowing down my home page dramatically). This one does the job well and the interface to use the APP is also very simple and straightforward! I would 100% recommend :D

Petwiz.co
Canada
Ongeveer een maand gebruiken de app
Secomapp heeft geantwoord 28 september 2022

Greetings Petwiz.co,

It is always a pleasure to serve you, and our team, particularly David, Louis and Anne, are delighted to have you on board. With your help, we can make even more progress on our Free Gifts app development.

If you need help, please contact our support team by live chat or email at support@secomapp.com. The possibility to serve you excites us greatly!

Much appreciated,
Hannah
Free Gifts - Customer Support Team.

10 november 2022

Thank you!! Thank you!! I sincerely appreciated Brian and David's time in assisting with our BOGO app set-up. David answered my inquiries very timely and eased my concerns on this being our first time using this app. His patience when I was testing it was also greatly appreciated. We will definitely use this again. Thank you again, David.

California Mango
Verenigde Staten
Ongeveer een maand gebruiken de app
Secomapp heeft geantwoord 14 november 2022

Good morning California Mango!

Our Free Gifts team feels so blessed to have had amazing merchants like yourself encouraging us on our way to achieving perfect customer support!
We will definitely let David and Brian know about your kind praise and we are sure that they will be so very happy.

If you ever need assistance just let us know via LiveChat or our support email support@secomapp,com!

You really made our day!
Hannah
Customer Support Team - Free Gifts