Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 91% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
22 november 2018

Great app and great support! Go for it :)

ChicLittleHeroes
Frankrijk
8 dagen gebruiken de app
1 juni 2022

Good customer care support and useful app. The guidance through chat support was really helpful. Much better than shopify's own support,

Dermame
Verenigde Arabische Emiraten
8 dagen gebruiken de app
Secomapp heeft geantwoord 2 juni 2022

Good morning, Dermame.

Thank you very much for your thoughtful remarks! Right now, our entire crew is ecstatic! As a consequence of your support, we will continue to work hard to improve the products and experience for our loyal customers.

Please contact us via live chat or email at support@secomapp.com if you require assistance. We'll be there for you whenever you need us!

Best to you,
El
Free Gifts - Customer Support Team

16 november 2022

Bon support client, Brian et David sont à rapides et à l'écoute pour résoudre tous les problèmes d'installation ou de personnalisation

Serinita Schweiz
Zwitserland
7 maanden gebruiken de app
Secomapp heeft geantwoord 17 november 2022

Bonjour Serinita Schweiz,

Merci d'avoir pris le temps de laisser un commentaire aussi pensif ! Nous continuerons sans aucun doute à améliorer les fonctionnalités et l'expérience de nos clients fidèles. Nous sommes vraiment heureux d'être de service et vraiment reconnaissants de votre avis!

Si vous avez besoin d'aide supplémentaire, veuillez nous contacter par chat en direct ou par e-mail à support@secomapp.com. Nous sommes toujours prêts à aider. Notre objectif principal est de vous offrir le meilleur service possible!

Meilleures salutations!
Hannah
Free Gifts - Équipe d'assistance à la clientèle

25 september 2018

Peter was a great help and the app works as it should. ________________________________________________________________

MyShopSpot
Canada
8 dagen gebruiken de app
17 januari 2020

The custom installation included with purchase was completed quickly with our theme, and the customer service is phenomenal!

Light Elegance
Verenigde Staten
8 dagen gebruiken de app
Bewerkt 2 juli 2018

So far so good. Support installed the code within 24 hours as promised. There are options to offer multiple promotion types and are easy to set up. It is a bit pricey but I plan on making it worth the investment

Water Zone Pro
Israël
8 dagen gebruiken de app
30 november 2016

Fantastic app, support was superb!

Foursided
Verenigde Staten
8 dagen gebruiken de app
1 juni 2021

very helpful staff and prompt reply during working hours. The product works according to what i needed for my free gift promotions.

Cloud Beverage
Singapore
8 dagen gebruiken de app
Secomapp heeft geantwoord 3 juni 2021

Hi Cloud Beverage,

Thanks a ton to your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team.

May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.

All the best,
Sam
Free Gifts - Customer Support Team.

23 november 2022

They are great! Highly recommended and customer support is very efficient. We asked for help and a customization and it was solved fast.

Olmox
Verenigde Staten
8 dagen gebruiken de app
Secomapp heeft geantwoord 1 december 2022

Hello Olmox,

Thank you very much for your kind words about our assistance.
Your encouraging remarks have boosted our confidence, and we will put them to good use in improving our services!

If you have any questions, please contact us via Live Chat or email at support@secomapp.com.

We are excited to assist you once more!,
Hannah
Free Gifts - Customer Support Team

13 november 2020

This is the second Secomapp app that we use on our Shopify store. Secomapp is really good to work with, and they always respond to my issues within 24hrs. Their free gifts app has been a great addition to our store. Any issues that we have had they have been able to help us solve them. The only downside is my business is in the USA, and I'm pretty sure Secomapp is in like India or something because they only respond to my emails when I'm sleeping.

Zatural
Verenigde Staten
6 maanden gebruiken de app