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Great App! With great customer support thanks to ANNE for making me understand every single thing & explaining again & again to me & helping me out in every single detail as this app was new to me.
Dear Harbour 9,
Thank you so much for your awesome feedback on our app and support! We could not be happier that we can accompany you and could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving Free Gifts app.
If you need our support, we will always be ready to give you a hand via our live chat or support@secomapp.com!
Best regards,
Hannah
Free Gifts - Customer Support Team.
I want to say that they are very dedicated, help me solve problems, help me customize functions, the service is very good, and the action is very fast.
Dear TAANAA JEWELRY,
Thank you so much for your awesome feedback on our app and support! We could not be happier that we can accompany you and could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving Free Gifts app.
If you need our support, we will always be ready to give you a hand via our live chat or support@secomapp.com!
Best regards,
Trix
Free Gifts - Customer Support Team.
Really must have for me as don't have time to set up detail promotions. This app and Secomapp team behind it did a fantastic job in setting me up.
Still an issue when offering gifts from a product category. Support is aware of it.
Otherwise great app.
This app works well with our website and I like how there are many options for promotions to play with. The Secomapp team has been very supportive especially Peter who helped us to the last minute. Thank you Peter! Much appreciated! Very recommended this app!
Great app and great support! Love it!
We rated 3 stars till the support reply to our emails and tickets .. we installed the store pick app paid and where so happy we found one ... but like other website owners who have little coding and html experience we could ot make it work and have some bugs 3 days and support does no respond to our support tickets all they send us is more application to install
I want to rate this higher except the customer service is terrible! I reached out to them only to later recieve a message 2 days later asking me if I had any questions, as if they never read my prior message. After i responded and explained that I had already messaged, I received a return message that appeared as though they did not even read what I wrote but rather just responded with some kind of template. All i wanted was a good gift app so i could offer my customers exclusive gifts but I cannot seem to receive an type of support. really too bad.
This app works great. I had a lot of questions and need some help to get it perfect for what we needed and their team was quick to response and help me out with exactly what I needed to do. Couldn't be happier. Thank you!
Good day to you WaterlessCookware,
We can't express by words how grateful we are to have a chance to support your business! Our team is really excited to read your awesome review. With your precious support, we would definitely try harder to provide better features and also better services.
You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!
All the best,
Sam
Free Gifts - Customer Support Team.
Great support team, very helpful and quick fixes for our demands. App works great for our free gifts! Thanks a lot!
Good day to you Cent Pur Cent,
We want to thank you from the bottom of our hearts! Your awesome feedback would definitely keep us going on improving the app and providing better services.
Please feel free to contact us anytime via live chat or email us at support@secomapp.com when you need a hand. We are always happy to be with you!
All the best,
Gloria
Free Gifts - Customer Support Team.