BOGOS.io Free Gift Buy X Get Y
Lees welke hoge kwaliteitsnormen Shopify hanteert voor snelheid, gebruiksgemak en waarde voor de merchants
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fast support! Quick to resolve all inquiry and it works!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!
Good day to you Knox Corporation!
Thanks a ton to your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team.
If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. It's always our pleasure to accompany you.
All the best,
Rio
Free Gifts - Customer Support Team.
I can't think of a negative thing to say about the app. The support is awesome and very responsive. Our shop uses 3 different apps from Secomapp, and all have always worked without problems. The install is free, and very minimal alteration to your theme. Secomapp will take care of it all and even set up examples (who else does that?!) Given the functionality of the Free Gifts App, it providse something Shopify alone can't offer. I have a hard time understanding any negative reviews. Great support and most importantly, great functionality that is easy to use. It doesn't get much better than that. After installing and uninstalling dozens of different apps to increase sales, I can't say enough great things about 2 companies -- Bold Apps and Secomapp. The combination of the app offerings from both companies is top notch. I am a loyal customer of both, and see the value in the relative monthly fees given the amount of increased sales.
Great support and app works well
Excellent and fast customer service. The App is so easy to set up as well.
really cool and easy to use app
needed help setting up a specific use case for gifting, Robert & Chica were amazing and got me the info i needed very quickly!
Dear Luxe Auto Concepts,
Thank you so much for leaving us such an awesome review! Our team, especially Robert and Chica, will be really excited to read this. With your precious feedback, it motivates us to keep on improving the app and develop better features for our customers!
If you need further support, we will always be waiting for you at live chat or support@secomapp.com. It's always our pleasure to assist you!
Best regards,
Hannah
Free Gifts - Customer Support Team.
This app requires the developers to add liquid code manually. I had 2 days of back and forth communication with Robert who said that even though they were on holiday, they would get it done, unfortunately he just ghosted me for 3 days, which caused us to scramble last minute to find another app at the last minute. I see others have had good service experiences but unfortunately our experience with this app was frustrating and disappointing. (I wouldn't have left a review, but Robert has sent 2 automated emails in the last few days to ask for one -so here it is).
Hi,
I’m really sorry for your unhappy experience. We have been back from our Lunar New Year holiday and able to install the code for you quickly! We have been trying to contact you through ticket #93118. Could you kindly check your mailbox and let us know your thought? Thank you so much!
I was having trouble getting it to work and when I contacted SUPPORT, they responded in a few hours and got it resolved!
Thank you for leaving a 5-star review! We're glad to know that you enjoyed your experience with our app.
Brilliant app, does exactly what I need and terrific support. Thank you.
STOP SENDING US EMAILS, I RECEIVED MORE THAN 1500 EMAIL FROM YOU GUYS, YOU ARE ABUSING THE SYSTEM!!
Hey there, just want to inform you that your above complaint has been rectified. Please reach us at support@secomapp.com if you need any further assistance while you are using our app. Thanks!