BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Recensies (2.124)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
4 mei 2016

I certainly did not have the same experience as everyone else. What happened is that one of the developers created a freebie variant for one of my products. Before I had a chance to test the app, the freebie product was NOT hidden from my store, allowing 2 customers to successfully add that product to their cart WITHOUT satisfying any of the conditions for the freebie. After explaining the problem to development, I removed the freebie product and asked them to go over their changes again. And they did - and AGAIN they added a freebie product without later on HIDING that product from the store, AGAIN resulting in customers finding the freebie, and adding it to their cart. A few orders had to be canceled because of this carelessness.

Retro City Sunglasses
Verenigde Staten
2 dagen gebruiken de app
Secomapp heeft geantwoord 15 juli 2019

We are so sorry about this incident. We have upgraded Free Gifts app with a specific feature as an optimal solution to this issue. Please write to us at support@secomapp.com for more free close assistance.

25 december 2023

Great app and amazing customer service. I had a wonderful experience with the customer service rep Mina. She took her time to explain the different functions in the app and upon my request, she set up everything for me. I recommend this app!

nursebossstore
Filipijnen
1 dag gebruiken de app
26 januari 2023

Excellent app with an impeccable dev and support team. Installation and configuration is a breeze and the app performs precisely as required. Dev and support happy to discuss and swiftly make minor customisation in line with our customised theme. Highly recommend and commend. 5 Star!

Victoria Beckham UK
Verenigd Koninkrijk
1 dag gebruiken de app
Secomapp heeft geantwoord 31 januari 2023

Hi Victoria Beckham UK,

We are so glad that our team has been able to support you promptly. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more.

May you have any further requests, please contact us via our livechat or email us at support@secomapp.com. We are always ready to serve you!

Best regards,
Hannah
Free Gifts - Customer Support Team.

26 maart 2024

Ich bin begeistert von der Leistung dieser App und dem herausragenden Support von Mina. Die App funktioniert einwandfrei und ist perfekt für meinen Shop geeignet. Mina hat mit ihrer professionellen und schnellen Unterstützung meine Erfahrung noch verbessert. Ich kann diese App wärmstens empfehlen. Großartige Arbeit!

Pilzwunder
Duitsland
34 minuten gebruiken de app
29 september 2017

I have rarely found an app that does exactly what I need it to, but Free Gifts has been my easiest install yet. I had put two apps into motion at the same time, and Free Gifts was installed by their support team, had answered two of my emails and the app is up and running with my needed setup in less than 36 hours. The other app hasn't even responded with the theme install yet. If you are debating, install this app, take it for a test run and you'll be impressed that it's fully up and running long before the trial period is over. Great support, app works exactly as advertised.

Navcanshop2
Canada
1 dag gebruiken de app
6 mei 2020

Was not a great experience. The interface doesn't initially align with store design. Even with support trying to fix fonts and colours, it doesn't look professional on my customer's end. Then removed the app and it got messy. Code left everywhere. App creates free variants alongside normal variants that were left live on the store. Had customers buying 'free' items before I could find them all! Angry customers wanting to know why they couldn't get all their multiple free items they ordered. Never really got to test how well the app functions in-cart. Thankfully I had backed up the store and could revert, but had to manually scour every product to delete all the free variants!

BabiesAfrica.com
Zuid-Afrika
1 dag gebruiken de app
Secomapp heeft geantwoord 8 mei 2020

Sorry for your unhappy experience. As we have checked, the latest conversation between us is from several months ago. Because the team has not heard from you since then, we have not been updated with your situation yet. If you still want to go with us, please drop us an email to support@secomapp.com. We'll help you solve everything with our best.

3 februari 2021

Love the app. Used to increase AOV with special offer on checkout screen and automatically adding to the cart once they hit the threshold.

Fitish
Verenigde Staten
1 dag gebruiken de app
Secomapp heeft geantwoord 5 februari 2021

Thank you so much for your feedback, we are thrilled to know that Free Gifts app was able to help your business!

28 januari 2024

good app, exceptional customer service, mina is great by the way!

ShopVexa
Verenigde Staten
Ongeveer 13 uur gebruiken de app
22 december 2023

The support team is very good. Very helpful Can talk in my local language The app is very easy to use and works with stores.

Kuvings Thailand
Thailand
Ongeveer 24 uur gebruiken de app
16 maart 2024

Mina & Brian helped out great! All the changes I wanted they did on the spot. Very helpful!

I can't wait to see how it will increase our sales. So far so very good!

Stationery & Gift
Nederland
Ongeveer een uur gebruiken de app