Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 91% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
19 november 2023

Mina and Brian have been extremely kind and attentive. Great user experience, simple to use, and great support from the team!

ReString
Verenigde Staten
7 dagen gebruiken de app
23 juni 2023

Seems expensive at first but after one or two purchases earned from the apps features you make it back and then some. We've had these hoodies sitting on the shelves for months and a couple weeks after adding through the app with a discount at checkout we sold out of them! Customer service has been awesome. They always respond quickly and informed. We had one issue with another app interfering with the this one and they contacted the developers and found a solution quickly. We have a lot a lot of products on our store and this is a great way to push slow moving items. I recommend it. One thing is make sure you check out the settings in the app when you start, a lot of the problems I initially had were easily fixed within the apps setting. Customer service was great and patient directing me on these features!

Salty Savage
Verenigde Staten
5 maanden gebruiken de app
Secomapp heeft geantwoord 2 juli 2023

Hello Salty Savage,

We are grateful for your wonderful review! Our entire team is ecstatic right now! As a consequence of your support, we will continue to work hard to improve the products and experience for our loyal customers.

Please contact us via live chat or email at support@secomapp.com if you require assistance. If you require our assistance, we are always available!

We hope to be of assistance to you!
Hannah
BOGOS - Customer Support Team

19 november 2023

very efficient and fast service

Rocking Vibe
Canada
Meer dan 3 jaar gebruiken de app
Bewerkt 20 maart 2024

So many constant improvements within the app, including new interface easier to use: it's now the best app for GWP promotions, never cause any issue with our theme! Plus big shout out to Mina and the support team: always ready to promptly help and sort out any issues.

VIEVE
Verenigd Koninkrijk
2 maanden gebruiken de app
2 december 2023

GREAT customer support! Thank you Mina!

Joanna Buchanan
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
24 juli 2023

I would highly recommend this app to anyone interested in offering a free gift with purchase. The team is based in Vietnam, but they have someone working US-friendly hours that is available for live chat and helps convey asks to their dev team for when they come online during Vietnamese working hours. We had some dev asks and they were extremely quick (less than an hour) to help solve them. I'm blown away by how helpful and nice the team is. Very excited to make use of the app.

Ornot Online Store
Verenigde Staten
5 maanden gebruiken de app
Secomapp heeft geantwoord 14 augustus 2023

Greetings, Ornot Online Store

We here at BOGOS love the great vibes you're sending our way:D
We are ecstatic to learn that you are pleased with our assistance!
Our staff will continue to strive for greater excellence in order to improve our service!

Please contact us by Livechat or email at support@secomapp.com if you require assistance.

Regards,
Hannah
BOGOS - Customer Support Team

8 november 2023

Great setting up! The support is quick to help and adjusts the whole thing if you need help.

LEMELdesign
Duitsland
3 maanden gebruiken de app
9 januari 2024

Great!

The Calibur
Hongkong SAR van China
Ongeveer 2 maanden gebruiken de app
22 november 2023

Mina, the customer support, deserves every bit of her five-star rating for her invaluable assistance in resolving free coupon code issues in my Shopify store. Her prompt and effective solutions turned what could have been a frustrating experience into a seamless interaction. Mina's expertise not only saved the day but also left me with a positive impression of the support services provided. Five stars well-deserved for Mina's outstanding help!

Brothers Innovation
India
Ongeveer 5 uur gebruiken de app
8 mei 2023

When i have a problem, they kindly find a way as if it's their own. It is impressive that they solved the problem quickly and that continuous feedback was possible even though I was away for a while.

MEDICUBE SG
Singapore
Ongeveer 3 jaar gebruiken de app
Secomapp heeft geantwoord 16 mei 2023

Hi MEDICUBE SG,

Thank you very much for your awesome review. Our team is happy to know you are satisfied with our support! Your lovely words definitely motivate us to work harder to improve our apps and our support team.

If you have any further requests, please feel free to contact us via our livechat or email us at support@secomapp.com. We always appreciate you!

You really made our day,
Hannah
Free Gifts - Customer Support Team.