Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 91% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
9 juni 2021

Trix and Robert have been extremely helpful on all of our request and I'm so grateful for their assistance! Their support is top quality and was able to assist with the integration very promptly! highly recommended app and great customer service! Thank you team! keep it up!

Eubi Shorts
Singapore
Meer dan een jaar gebruiken de app
Secomapp heeft geantwoord 11 juni 2021

Dear Eubi Shorts,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Trix and Robert would be happy to read your feedback. Thanks to your support, we will certainly work harder to improve our Free Gifts app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Sam
Free Gifts - Customer Support Team.

Bewerkt 7 december 2021

This is a great app! We totally recommend it to everyone. We had a hard time before looking for a gift offer app and had wasted a lot of time trying out other apps and finally we saw this app! It has all the features/settings/options we need for a free gift app. Support team is great and very accommodating too! I commend Trix and Robert!! Robert also attended to my inquiry and have resolved it rather fast. Thank you!

Adora
Filipijnen
Meer dan een jaar gebruiken de app
7 november 2018

Great Support Team in helping from A - Z on all aspects of this app. Would Highly recommend to others!

FABBO
Maleisië
Meer dan een jaar gebruiken de app
28 mei 2020

I used this app to help me do a bundle sale, it's very helpful, I have my 1st order on air within a day after its been set up. The tech support is instant helping me with the CODE.

Punkravestore
Verenigde Staten
Meer dan een jaar gebruiken de app
16 november 2022

The customer support is so quick and helpful! David helped me immediately, and was able to edit the offer pop up features to match our website perfectly. Excited to use the Free gifts app for our Black Friday sale!

Formless Beauty
Verenigde Staten
Meer dan een jaar gebruiken de app
Secomapp heeft geantwoord 17 november 2022

Hi Formless Beauty,

You made our day with your awesome review! David will be happy to know that he was able to assist you promtly. With your support, Free Gifts app team will work tirelessly to improve the app and develop more interesting features.

May you need any support, please let us know via our livechat or email us at support@secomapp.com. We're just an email away :)

Best regards,
Hannah
Free Gifts - Customer Support Team.

Bewerkt 1 maart 2023

They have been helping me with everything and they do a great job. Highly recommended App! Tt increases your sales a lot! Thank you!

Ökovor
Spanje
Meer dan een jaar gebruiken de app
Secomapp heeft geantwoord 17 november 2022

Have a fantastic day, Ökovor!

The Free Gifts customer service staff is grateful for your kindness and love.
Brian, Anne and Chica are very happy about the excellent feedback we've received:D

If you have any questions, please contact us by LiveChat or email at support@secomapp.com.

I'm delighted we're collaborating!
Hannah
Free Gifts - Customer Support Team

25 augustus 2021

Robert and Louis provide a good service and answer all my inquiries about their app. Hoping that your app will help us boost our sale. Thank you.

Big Skinny Philippines
Filipijnen
Meer dan een jaar gebruiken de app
Secomapp heeft geantwoord 27 augustus 2021

Good day to you Big Skinny Philippines,

Thank you so much for leaving us so awesome a review! With your precious feedback, it motivates us to keep on improving the app and our support team.

If you need further support, we will always be waiting for you at live chat or support@secomapp.com. Your satisfaction is always our highest priority!

Best regards,
Rio
Free Gifts - Customer Support Team.

18 november 2022

Simple to use. Needed help setting up and the team was great. Solved my custom issues right away and made it all work great.

Be Home
Verenigde Staten
Ongeveer een jaar gebruiken de app
Secomapp heeft geantwoord 21 november 2022

Hello Be Home,

You made our day with your trust in Free Gifts app and your awesome review! Our team are all happy to know that you are satisfied with our app and support team!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Hannah
Free Gifts - Customer Support Team.

Bewerkt 3 juli 2020

I used this app to increase my sales with BOGO, promotions and discounts, and my customers really love my store and products.

Besides, it has a really fast & excellent support !!!

thank you guys !

Azúcar Dulcerías
Mexico
Ongeveer een jaar gebruiken de app
21 juni 2021

Excellent service from Robert & Trix! Prompt, accurate, patient and professional. Keep up the amazing work!

EUBI EU
Singapore
Ongeveer een jaar gebruiken de app
Secomapp heeft geantwoord 21 juni 2021

Good day to you EUBI EU,

We can't express by words how grateful we are to be chosen by you! With your precious support, our team would definitely try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!

All the best,
Martin
Free Gifts - Customer Support Team.