Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 91% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
31 oktober 2016

We are loving this app. We were running regular Bogo promotions using other apps that were complicated and time consuming to set up and constantly fail to operate consistently; causing both unhappy customers and wasting our support teams time addressing complaints. The Free Gifts app however is both powerful and a piece of cake to set up a promo on. And the service is the best I have ever experienced from any developer. Lightning fast and intelligent responses to any request. Highly recommend this crew.

Hotmilkau
Australië
12 maanden gebruiken de app
22 juli 2021

Amazing support! Spoke with Trix from support and she's replies quick and been very helpful to my enquiries.

Shiokadooo
Singapore
12 maanden gebruiken de app
Secomapp heeft geantwoord 22 juli 2021

Good day Shiokadooo,

You made our day with your trust in Free Gifts app and your awesome review! Trix would be happy to know that you are satisfied with our app and support team!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Richard
Free Gifts - Customer Support Team.

20 mei 2016

Good Support! Fast Response and fix the problem quickly!

Sgrocerie
Singapore
12 maanden gebruiken de app
10 december 2019

This app is very useful especially if you want to add the free gift to cart automatically (giving less hassle to the buyer). The team is very responsive. 2 Thumbs up!

Tupperware 4 Sale
Maleisië
12 maanden gebruiken de app
1 februari 2019

The app is working fine and if the design doesn't suit you, you can always ask Louis to help you change it!
He is of a great help!

Teddy Blake
Verenigde Staten
12 maanden gebruiken de app
27 januari 2022

excellent help, really quick and efficient and helpful. Asked for help setting up and was helped really promptly.

Sorelleuk
Verenigd Koninkrijk
12 maanden gebruiken de app
Secomapp heeft geantwoord 28 januari 2022

Good day to you Sorelleuk,

We are delighted to have the chance to assist your organization! Your wonderful review has made our whole staff very happy. We will make every attempt to deliver improved features and services with your important assistance.

For us, you are always a source of pride and delight! Please feel free to contact us at any time by live chat or email at support@secomapp.com; we love hearing from our customers!

All the best,
Orion
Free Gifts - Customer Support Team

22 november 2022

Excellent but I mean excellent support, sorted my problems out immediately, I would highly recommend them

Lifebio
Verenigd Koninkrijk
12 maanden gebruiken de app
Secomapp heeft geantwoord 23 november 2022

Dear Lifebio,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Hannah
Free Gifts - Customer Support Team.

1 maart 2018

While the back end is pretty good, if free gift set up is not perfect for your store they have FANTASTIC customer support who will go in and do it for you!

Bootysprout Inc
Verenigde Staten
12 maanden gebruiken de app
27 januari 2022

The support that the app provides is amazing. They always respond quickly and they're able to make the app work smoothly if we have questions.

Wood Green The Animals Charity
Verenigd Koninkrijk
12 maanden gebruiken de app
Secomapp heeft geantwoord 28 januari 2022

Hello Wood Green the Animals Charity,

The Free Gifts Customer Service Team is here to assist you. Thank you very much for your warm thoughts and constructive feedback on the Free Gifts app. As a thank you, we'd want to take this opportunity to express our gratitude for your continued support.

If you have any more needs, please contact us at support@secomapp.com. We're always happy to provide a hand!

Best wishes,
Willow
Free Gifts - Customer Support Team

Bewerkt 23 maart 2023

This app is really useful and I can say this is the best free gift app in shopify. This app have helped us to grow from 4 figures sales to 6 Figure sales. Customer Support is very helpful and help us to solve several problems, enjoy using this app!

Pettington 柏靈頓獸醫寵物用品
Hongkong SAR van China
12 maanden gebruiken de app
Secomapp heeft geantwoord 7 april 2023

Good day Pettington 柏靈頓獸醫寵物用品,

Thanks so much for joining us! We couldn't be happier to have met your expectations with our app and services! Our BOGOS app will definitely improve thanks to your support.

If you have any questions or concerns, feel free to contact us by live chat or email at support@secomapp.com.

Best wishes,
Hannah
BOGOS - Customer Support Team