BOGOS.io Free Gift BOGO Bundle

BOGOS.io Free Gift BOGO Bundle

Recensies (2.155)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 94% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 2% recensies zijn 1 sterren
15 maart 2020

Very frustrated with this app. I wish it would work properly. I repeatedly need support to fix errors and it is causing poor customer experience on our store.

Exclusive Beauty Club
Verenigde Staten
6 maanden gebruiken de app
Secomapp heeft geantwoord 16 maart 2020

Hi Admin,
So sorry for a little late response due to the weekend.
Your request has been checked closely and replied to your inbox already.
Please check your email and we promise we will keep in touch quickly within our working hours.

7 juni 2017

First the positive , It works after a bit of fiddling and trial and error.
Now the less positive, the install is messy as you need to let them do it really and they make loads of changes to the theme which frightens me.
Support is slow too taking about 20 hours for a response for me on a question.
Finally and most importantly it is ridiculously priced. I have to pay $40 / month for this app. No idea how they can justify the price as I don't see where the ongoing cost is to justify the exorbitant prices. I have great apps like Yo for $6 and Also Brought for $5 and Live Search for $4 all great useful apps. How this app can cost $40 is beyond me.
Luckily alternatives are appearing which will normalise this quickly I'd say.

Playblue
Ierland
3 maanden gebruiken de app
Secomapp heeft geantwoord 15 juli 2019

We're sorry your experience with our app was not up to the mark. We'll try harder to match your expectations.

25 juni 2015

Good app in theory, but glitchy and not worth the money - $15.99 is FAR too expensive, particularly for something I will use only a few times a year. Some super-frustrating glitches include: I have to delete the gift product and recreate and re-upload them because after the offer ends, the products become mysteriously "unavailable" and not even Shopify could repair it. Also you have to rely on customer honesty - I set it to give a free gift for purchases over $16, which it did, but if someone had only $4 in their cart, and added the free gift product (which was full price $15), then they got it for free instead of paying full price even though their cart did not total $16. Aww, so very tired of sloppy apps :-(

Stitchsoup 2
Canada
17 dagen gebruiken de app
14 december 2019

customer service in incompetent. that is the reason I cancelled. They couldn't answer my ingle question, but instead cared more about when my subscription will renew.

Spoiled Lips
Verenigde Staten
16 dagen gebruiken de app
Secomapp heeft geantwoord 18 december 2019

There might be a little misunderstanding here. We just want to make sure there would be no trouble for your subscription. Specific support has been sent to your email box. Look forward to your response for further assistance. Thanks.

28 februari 2023

I used this app as part of a giveaway campaign. I wanted to give a free book to customers who placed orders over $50, but did not win the giveaway prize. I also wanted the free gift to auto-populate in a customer's checkout when their order exceeded the minimum spend to make it easy for them. Shopify's BOGO option did not support this and I was recommended to try this app. So what's GOOD: the app can't provide a discount code for you to give to customers, which was my preference, but it can create a special link for you to send out. This worked well and customers found this easy to use. So what's BAD: if a customer removes items from their cart reducing the order value to less than your offer's minimum spend the app does NOT remove the free gift from the customer's checkout. This includes when customers remove all the products in their cart, reducing their order to $0. I had one customer send through an order with just the free book on! It gets worse: despite the offer passing its end date and me UNINSTALLING the app on my site, a customer has just now put through an order with the free book gift listed as part of their order (the order is also for $25, under the $50 offer minimum spend threshold, so doubly annoying). This means if customers click on the special link created by the app, that I shared via emails with my giveaway subscribers, the offer is still triggering with all the issues mentioned above. So annoying - now I am desperately trying to work out how to remove the code it must have left somewhere. I hope leaving this review saves others from having to deal with this happening to them. Such a shame as the app has the potential to be good.

Seeds of Wonder
Australië
13 dagen gebruiken de app
Secomapp heeft geantwoord 28 februari 2023

Hi Seeds of Wonder,

I'm really sorry for your unhappy experience! Our developer team has just had a quick check and found out that your current cart has not been fully integrated within the app.
Our team has just contacted you via ticket ID #133973 to quickly assist you with the integration. Could you help me kindly check it?

Bewerkt 2 augustus 2019

The app did not work for us and caused our site to lockup. Support by email is in Asia. So if you live anywhere in the USA, your issue will not be addressed until the following day. It's a great concept though. We didn't get to use because it bought our site to a halt.

T.M. Ward Coffee Company
Verenigde Staten
5 dagen gebruiken de app
15 september 2023

Launch with caution, 3PL is chaos! I thought this app would help me just automatically add a gift to cart. And it does, nice. BUT, this also means that the app creates a "duplicate Gift-product 100% discount off" in my store. The free item was fully visible in my store collection, 3PL's didn't integrate because they didn't recognize this "new item". So orders were flying out the door without the gift in the package. Maybe I hadn't done my homework, but I'm used to apps being plug-and-play especially in this price category. Two Stars for super quick customer service, didn't resolve my issues though and chat is buggy. 2 days in, I'm deleting the app for good.

Vallerret Photography Gloves US Store
Verenigde Staten
2 dagen gebruiken de app
19 mei 2025

Merloft
Verenigde Staten
15 mei 2025

bad app

100x
Verenigde Staten
26 april 2025

Good support from the devs of BOGOS and MINA when it comes to integration

ShopSmiles Test
Verenigde Staten
Bewerkt 19 april 2025

It is a great and easy to use app. The support team is incredibly kind and quick to respond. Highly Recommend! Mina´s support was very helpful.

tutare
Mexico
8 april 2025

Great support,Very good experience

Geeksoutfit
Hongkong SAR van China
4 maanden gebruiken de app
24 maart 2025

I'm very excited Anne and Brian give me full support and I really recommend this app for who is looking to increase Shopify sales

kikubeads
Singapore
Ongeveer 5 uur gebruiken de app
Bewerkt 18 maart 2025

We are currently in the process of testing BOGOS and the support from the team (Anne, Amy, David, Mina) has been responsive and great. Hoping to implement this in full soon.

jurlique-dev
Australië
28 februari 2025

Exceptional service, and the app is great thank you so much!

Satori
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
6 februari 2025

support très réactif et efficace. je recommande, merci Anne.

Valrhona preproduction
Frankrijk
4 februari 2025

great app and awesome customer support. And my special thanks to MINA for being so patient with me and answering all my questions. ❤️

Moonje
Turkije
Ongeveer 2 uur gebruiken de app
12 januari 2025

Awsome support. Thank you MINA and ANNE !!!

Gent&Gems
Verenigde Staten
38 minuten gebruiken de app
8 januari 2025

Mina provided outstanding support! She was incredibly helpful, patient, and knowledgeable. Her quick responses and willingness to assist made the process so much easier. Thank you, Mina!

Glamourize Boutique
Verenigde Staten
4 dagen gebruiken de app
7 januari 2025

David was able to help me further customize my bundles with no hesitation. Every request was met and i cant be more grateful for such amazing customer service and prompt responses

Jelly Float
Canada
Ongeveer 4 uur gebruiken de app
31 december 2024

Easy to setup with great support from Mina, she was very helpful and quick to respond.

Big Beet
Verenigde Staten
Ongeveer een uur gebruiken de app
Bewerkt 30 december 2024

I LOVE BOGOS even more now because of AMY. She's helped me out multiple times already. She's really patient and takes her time to get to the root of the problem!

Aurablume
Verenigde Staten
4 maanden gebruiken de app
12 december 2024

very fast and good live chat that will help with everything

PLAYBACK
Slovenië
20 dagen gebruiken de app
10 december 2024

Mina did great job , great app

Elyf Paris
Australië
30 minuten gebruiken de app
8 december 2024

MINA is заебись

Rud Danwen
Spanje
1 dag gebruiken de app
1 december 2024

Verry great first experience with your tools !! Daniel accompanied me very well as I discovered all the features and was able to show me how to solve the few questions I had. I'd recommend !

Vivaora
Nederland
44 minuten gebruiken de app
30 november 2024

great experience, especially the support team. DAVID was spectacular in meeting our needs, such a wonderful fella

My Store
Verenigde Staten
1 dag gebruiken de app
23 november 2024

Amazing service from the team, quick and speedy replies and fixes. Great app!

Crystal & Stone
Australië
1 dag gebruiken de app
22 november 2024

Daniel and Limo were amazing, much respect

My Store
Canada
Ongeveer 6 uur gebruiken de app
21 november 2024

AMY was tremendous help getting me up to speed with the app and setting up my first offers. The app is extremely powerful and I'm hoping will help us increase revenue!

Colonna
Verenigd Koninkrijk
20 november 2024

merci a LIMO qui ma aidez a utiliser l'app

Orthena
Frankrijk
31 minuten gebruiken de app
19 november 2024

I needed help to set up a few things, but Mina was there for me straight away and supported me very well. The app is easy to understand and works really well.

VeLift
Duitsland
18 minuten gebruiken de app
15 november 2024

Great app so far and Daniel from support was super nice and helpful!

Taly Home
Brazilië
Ongeveer een uur gebruiken de app
15 november 2024

Mina killed it and got back to me right away with support. I had lots of questions and she didn't hesitate to help quickly and kindly. Thank you!

Simpl. Bands
Verenigde Staten
35 minuten gebruiken de app
12 november 2024

Great

Solys
Slovenië
43 minuten gebruiken de app
10 november 2024

Excellent help from mina !

Gyal Lifestyle
België
42 minuten gebruiken de app
9 november 2024

David was incredibly helpful in getting everything set up. I just messaged because I was working on the store on a Sunday morning and wasn't expecting a reply until the weekday, but someone came online and helped me out right away. This is amazing!

Aetharon Designs
Verenigde Staten
Ongeveer een uur gebruiken de app
9 november 2024

The costumer service is AMAZING! Mina helped me alot!!!

L’AnimalCheri
Portugal
Ongeveer 2 uur gebruiken de app
8 november 2024

EdgeMate™
Verenigd Koninkrijk
26 minuten gebruiken de app
7 november 2024

This App is exactly what we were looking for as it supports subscription-specific offers & discounts. Anne was super helpful and provided much-needed support for customization!

CCC Retail Sandbox
Verenigde Staten
41 minuten gebruiken de app
5 november 2024

Mina was incredibly helpful and very quick to respond to my questions. Big thank you for being so easy to work with!

Drake Waterfowl TEST Store
Verenigde Staten
4 maanden gebruiken de app
4 november 2024

The app works smoothly, performs its functions, special words should be said about the support! Mina helped me a lot, thank her very much!

INSTRUM
Polen
Ongeveer een uur gebruiken de app
3 november 2024

Good work and help

Myplts
Nederland
24 dagen gebruiken de app
2 november 2024

Anne and Brian were a huge help and responded super quickly to the issue I had.

The Globe Packers
Australië
3 dagen gebruiken de app
31 oktober 2024

Thank you to Mina that really helped me in to improve my store !!

Purova
Zwitserland
26 dagen gebruiken de app
Bewerkt 27 oktober 2024

Anne & Mina was amazing! She helped me set up the app and seamlessly handled the language translation with ease. Her support was prompt, clear, and made everything so much easier. I couldn’t have done it without her guidance. Highly recommend her assistance!

Stellan & Noir
Canada
6 dagen gebruiken de app
23 oktober 2024

Ultra fast support response from MINA, very easy to use app, i recommend :)

Aligneo
Frankrijk
Ongeveer 6 uur gebruiken de app
21 oktober 2024

assistenza fantastica

OfficialTattooWorld
Italië
19 minuten gebruiken de app
19 oktober 2024

Super Application, j'ai eu recours a Daniel qui m'a beacoup aidé lors de la configuration alors je le remercis et je recommande cette application !

Aroma Cañón™
Frankrijk
Ongeveer 23 uur gebruiken de app
18 oktober 2024

Received a great support from Mina today. Great app and customer support

MONT FRANCAIS
Verenigde Arabische Emiraten
Ongeveer 17 uur gebruiken de app
18 oktober 2024

Thanks to her dedicated assistance, I now feel confident using the BOGOS app to enhance my store's sales. I highly recommend Mina for her outstanding service; she truly deserves recognition for her efforts

Wing Heong Development
Maleisië
3 dagen gebruiken de app
17 oktober 2024

Juste parfait, cette application est tout simplement incroyable

DivaNails
Frankrijk
21 minuten gebruiken de app
15 oktober 2024

Support Mina always can help you, Good app!

EpicGifts
Ierland
7 dagen gebruiken de app
14 oktober 2024

amazing and fast!

SunshineMaternity
Finland
Ongeveer een uur gebruiken de app
11 oktober 2024

Great reactivity, thanks Anne

Celebrimask
Frankrijk
35 minuten gebruiken de app
27 september 2024

MINA's customer service attitude is very good and she answered my questions patiently. Thank her very much.

loraldreamer
China
38 minuten gebruiken de app
24 september 2024

Application assez complète dans l'ensemble. Le support (comme Mina) est super réactif et agréable. 10/10.

KALPANA
Frankrijk
Ongeveer 23 uur gebruiken de app