BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Avaliações (2 121)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
22 de novembro de 2022

Extremely helpful and PROMPT. I was very impressed with their organization and the app works great.

KEYPER®, LLC
Estados Unidos
About 1 month usando a aplicação
Questão respondida por Secomapp 23 de novembro de 2022

Greetings, KEYPER®, LLC!

We here at Free Gifts love the great vibes you're sending our way:D
We are ecstatic to learn that you are pleased with our assistance!
Our staff will continue to strive for greater excellence in order to improve our service!

Please contact us by Livechat or email at support@secomapp.com if you require assistance.

Regards,
Hannah
Free Gifts - Customer Support Team

15 de março de 2019

This app is the best option for offering customers free samples and gifts with purchase. The support team was very helpful with helping me setup the app and my sample offerings, as well as making minor adjustments so that it works for my shop. I highly recommend this app!

SKIN&CO ROMA
Estados Unidos
Over 2 years usando a aplicação
28 de dezembro de 2021

Overall experience with this app is good. And the support team are prompt to assist to solve any set-up issues.

Triumph Malaysia
Malásia
About 2 years usando a aplicação
Questão respondida por Secomapp 10 de janeiro de 2022

Hi Triumph Malaysia,

Our team is all grateful to have you with us and it's always our pleasure to support you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied.

If you need any assistance from us, please contact our team via live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!

Best regards,
Sam
Free Gifts - Customer Support Team.

29 de novembro de 2018

Great customer service. Helped me out on black friday weekend and made sure there was no issues! highly recommend

RIPNDIP
Estados Unidos
Over 2 years usando a aplicação
22 de abril de 2021

Robert (and Louis the developer) are great! Fantastic support. It answered our needs to:
- give GWP over certain threshold
- add Promotion Message on the cart page to entice customers
- synced to inventory Good app to add.
Souni

Clarins USA - Private Sale
Estados Unidos
About 1 month usando a aplicação
Questão respondida por Secomapp 22 de abril de 2021

Hi Clarins USA - Private Sale,

We take great pride in having your trust and satisfaction! Your support means world to us and we are so happy to accompany you in your business.

May you need any further assistance, please feel free to contact us via live chat or email support@secomapp.com!

All the best,

23 de maio de 2023

Amazing support team! Helped me with every single question that I had and were very fast with speed Thanks!

Zunlex
Estados Unidos
About 1 month usando a aplicação
Questão respondida por Secomapp 9 de junho de 2023

"Greetings to you Zunlex,

Your admirable review and your faith in the BOGOS app made our day! We are all pleased that we could help and satisfy you. Your awesome words motivate us to work harder to improve our app to be more user-friendly.

Please feel free to get in touch with us at support@secomapp.com or through our live chat if you have any additional requests. We are always pleased to help you!

The very best,
Hannah
BOGOS - Customer Support Team

5 de setembro de 2022

Quick responses from support. We needed an app that didn't require a coupon code in order to handle free gifts, and this app did just that.

Logan + Lenora
Estados Unidos
About 1 month usando a aplicação
Questão respondida por Secomapp 12 de setembro de 2022

Dear Logan + Lenora,

You made our day with your trust in Free Gifts app and your awesome review! Our team is all happy to know that we could support and satisfy you!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We are always happy to assist you!

Best regards,
Hannah
Free Gifts - Customer Support Team.

21 de novembro de 2017

Really Nice,
The customer service is amazing, Brian Lee was my operator and he helped us in any aspect, really fast and professional

I really recommend this extension

Eloisebeauty
Reino Unido
Over 2 years usando a aplicação
Editado a 14 de junho de 2019

Works well so far! The customer service team was very helpful as well when I was confused about making a free gift work.

Purus Labs
Estados Unidos
Over 2 years usando a aplicação
4 de maio de 2017

Secomapp's Free Gifts app is a fantastic concept with almost perfect execution. I've been using their app for well over a year now and have seen it evolve. The team is always responsive when it comes to customer service. The app is very flexible and allows for a lot of creativity with promotions. My only 2 gripes are when a customer meets the criteria for a free gift, it can sometimes take a few extra seconds for the gifts to load in the shopping cart, which, from a UX standpoint results in the occasional customer complaint. Also, if I'm offering free gifts on two separate products, it gets confusing as to what the customer is getting and why. All in all, I'm happy!

Bodyhealth Com
Estados Unidos
Over 2 years usando a aplicação