Avaliações (1 869)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 91% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
28 de abril de 2017

Love this app! had trouble with instructions when installing it myself but the support team was quick on resolving the issue and installed the app for me.

Mccoy Road
Estados Unidos
6 days usando a aplicação
3 de junho de 2021

I installed the app on my own, but needed a little help afterwards to get it working right on my store. The support team is great- quick to respond and able to turn around help in 24 hours or less. They even worked on my cart to give our GWP promotion a better experience than what is out-of-the-box on the promo set up. The app itself is very easy to use, and creates an easy customer experience.

Dr. Zenovia
Estados Unidos
6 days usando a aplicação
Questão respondida por Secomapp 3 de junho de 2021

Good day Dr. Zenovia,

You made our day with your trust in Free Gifts app and your awesome review! Our team are all happy to know that you are satisfied with our support!

If you have any further requests, please feel free to contact us via our livechat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Trix
Free Gifts - Customer Support Team.

28 de maio de 2019

This app let me setup a system to offer 50% off coupons on one product and limit it to one per customer.

Left Coast Performance
Canadá
6 days usando a aplicação
9 de maio de 2022

The support is beyond great. Even during free trial period they helped to set everything up and adjust settings/visuals on our request.

aimn-nextlevel
Suécia
6 days usando a aplicação
Questão respondida por Secomapp 18 de maio de 2022

I hope your day is going well, aimn-nextlevel

We are grateful for your wonderful review! Our entire team is ecstatic right now! As a result of your support, we will continue to work hard to improve the features and experience for our loyal customers.

Please contact us via live chat or email at support@secomapp.com if you require assistance. If you require our assistance, we are always available!

We hope to be of assistance to you!
Amber
Free Gifts - Customer Support Team

21 de janeiro de 2022

Great customer support. Highly recommend everyone try this app. You can get creative with it and make some really nice offers.

MNML
Estados Unidos
6 days usando a aplicação
Questão respondida por Secomapp 21 de janeiro de 2022

Dear MNML,

By placing your trust in the Free Gifts app and giving it a five-star rating, you made our day! Everyone on our team is thrilled that we were able to help and please you!

Contact us at support@secomapp.com if you have any further questions or concerns. We're here for you whenever you need us!

Best regards,
Dave
Free Gifts - Customer Support Team.

3 de fevereiro de 2021

GREAT CUSTOMER SUPPORT - instant reply, perfect service. I love it! Free installation and literally no effort whatsoever

Polarglow
Alemanha
6 days usando a aplicação
Questão respondida por Secomapp 5 de fevereiro de 2021

Thanks for leaving us a review! We're glad that you enjoyed your experience with our app. Our support team would be excited to know that you enjoyed our service!

15 de junho de 2022

This app really helps with promotions and bundles that i normally cannot do natively on Shopify. It takes some getting used to before you can get the desired outcome but David is always on hand to support and so far, has solved all my issues. GREAT SUPPORT

Spot On Dealz 置好價
Hong Kong, RAE da China
6 days usando a aplicação
Questão respondida por Secomapp 20 de junho de 2022

Good morning to you, Spot On Dealz!

Your kindness and affection are greatly appreciated by the Free Gifts customer service team.
We are overjoyed to have received such positive feedback, and David is the happiest of us all:D

Please contact us via LiveChat or email at support@secomapp.com if you have any questions.

Best wishes,
Pru
Free Gifts - Customer Support Team

27 de outubro de 2021

App is good but the support team is outstanding! They helped me set up the campaign, debug it and even implement the code on two of my themes. Amazing!

Undrdog Surface Products
Estados Unidos
6 days usando a aplicação
Questão respondida por Secomapp 28 de outubro de 2021

DearUndrdog Surface Products,

How lovely a customer you are! We are grateful that you trust Free Gifts app and let us accompany you in your business. Thanks to your support, we would work tirelessly to improve Free Gifts app.

May you need further assistance, please contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Rio
Free Gifts - Customer Support Team.

30 de novembro de 2017

Excellent app! Works well for situations when you want to give gifts on special occasions.

Goodsbyadrian
Canadá
6 days usando a aplicação
13 de maio de 2022

Thank you a lot for the support team, Anne and the team is beyond great. For during the free trial period, they helped to set everything from our request and resolved issues from my questions.

LYN ID
Índia
6 days usando a aplicação
Questão respondida por Secomapp 18 de maio de 2022

Greetings LYN ID

Thank you so much for your wonderful feedback! Our entire team is ecstatic right now! Thanks to your support, we will continue to work hard to improve the features and experience of our loyal customers.

If you require any assistance, please contact us via live chat or email at support@secomapp.com. We'll be there for you whenever you need us!

Best wishes!
Emily
Free Gifts - Customer Support Team