BOGOS.io Free Gift Buy X Get Y , 1 833 avaliações

Avaliação geral
4,9
Pontuação por nível de classificação
  • 91% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
13 de setembro de 2022

Just signed up for this app, needed some additional customisation - support so far has been excellent - very fast and very helpful.

SWIISH
Austrália
About 15 hours usando a aplicação
Questão respondida por Secomapp 22 de setembro de 2022

Good day to you SWIISH!

Thanks so much for your kind appreciation of our team! Everyone was so thrilled to have been a part of your campaign!

If you ever need assistance with upcoming ones just message us via LiveChat or send us an email at support@secomapp.com!

It's always a joy to have you!
Hannah
Free Gifts - Customer Support Team.

10 de outubro de 2018

I am doing a trial with this app. I must tell that the support I have receive is really great, all my problem were solved immediately and the app is just working great. I must wait the results, but all the preparation was just perfect for me.

Sweetea
Chile
20 days usando a aplicação
24 de novembro de 2017

I have to say I have been pretty blown away with the level of customer support on this app, and the amount of customisation / control that is possible.

Nicolas, John and the team have offered me pretty much 24/7 support over the last few days in setting the app up on my two shopify stores, in the run up to Black Friday. I've been able to create a buy-one-get-one-free offer that tracks with my store's inventory, handles multiple variations on those products with ease, and maxes out at three free products per customer.

Every time I've thought 'Oh I wish I could make the app do X or Y' I've found a button in the settings that allows me to control it.

Very happy indeed.

Supakitco
Reino Unido
20 days usando a aplicação
28 de novembro de 2019

We had the developer help install but it's still not working. When we drop the cart below the required amount to receive the free gift it stays in the cart even though the customer has spent less than the threshold.

Madison + Mallory
Estados Unidos
20 days usando a aplicação
20 de abril de 2022

the app is still raw and need more refinement. But the team has been super supportive to help us. All problems were sorted out and fixed. Recommend!

Amile
Singapura
20 days usando a aplicação
Questão respondida por Secomapp 26 de abril de 2022

Hi Amile,

We appreciate you taking the time to leave such a thoughtful comment! We will undoubtedly continue to strive to improve the features and experience for our devoted customers.

Please contact us via live chat or email at support@secomapp.com if you require any additional assistance. We are always ready to help. Our primary goal is to provide you with the best possible service!

Best wishes!
Luz
Free Gifts - Customer Support Team

1 de agosto de 2020

The Free Gifts by Secomapp is extremely powerful. It has tonnes of features that worked well for our needs.

We needed an application for one of our annual sales and this app solved inventory, the ability to choose a gift, and integration with our current theme. I would highly recommend using this app for any gift related purpose.

Thank you!

BuDhaGirl
Estados Unidos
19 days usando a aplicação
21 de setembro de 2021

I had some issues on this app, but I got help from Daniel and he fixed everything right away. Thank you !

Lala store
Finlândia
19 days usando a aplicação
Questão respondida por Secomapp 25 de setembro de 2021

Hi Lala store,

Thank you so much for your awesome review! Daniel would be excited when reading this. Thanks to your trust in our Free Gifts app, we would work harder to develop new features and improve our support team to assist you better in your business.

We are just one message away via live chat or email address support@secomapp.com. Your satisfaction is always our pride and joy!

Best regards,
Martin
Free Gifts - Customer Support Team.

28 de janeiro de 2018

Really very helpful app I recommend every store owner use it!

Chunkygoth
Estados Unidos
19 days usando a aplicação
4 de dezembro de 2018

Works very well and customer service is attentive and helpful. Have had no problems and is easier to set up than other gifting apps.

själ skincare
Estados Unidos
19 days usando a aplicação
26 de março de 2021

This app is great! Super easy to set up and use. Robert from customer care was so efficient with helping in the set up process. Very basic app that fulfils its purpose perfectly!

Soho Skincare
Austrália
19 days usando a aplicação
Questão respondida por Secomapp 26 de março de 2021

Dear Soho Skincare,

Thank you so much for giving us a 5-star review. We are glad to know that you are satisfied with our Free Gifts app and our customer services. More than this, we are so proud to accompany you in your business.

Should you need any further support, please contact us via our livechat or email us at support@secomapp.com. We always appreciate you.

Best regards,
Trix
Free Gifts - Customer Support Team.