Avaliações (1 869)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 91% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
2 de junho de 2018

This is the best customer service I've ever received! Amazing App and support

Rocky Mountain Barber Canada
Canadá
4 days usando a aplicação
8 de dezembro de 2021

Great service. Customer support is doing its best job to improve your experience. High recommendation, thank you :)

The Peggy
Reino Unido
4 days usando a aplicação
Questão respondida por Secomapp 10 de dezembro de 2021

Good day The Peggy

We are all so proud that our app and support can make you feel satisfied! Anne and Wayne will be really excited to hear your feedback! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Alex
Free Gifts - Customer Support Team.

25 de setembro de 2018

Very good app for free gifts, but too expensive for using it just for this action. I was hoping the app would let me run a 3 for 2 (buy 2, get 1 free) on selected collections, letting the customer pick the 3 items and then adjusting the cart total for the cheapest item to be free. The app works very well, but it would be nice to add more functions to justify its high price.

Curbwear
Reino Unido
4 months usando a aplicação
19 de junho de 2022

We're using this app for Buy X, choose a free gift and it's been working wonderful for us. David and Louis have been fast in responding to our needs for customization to get our pop ups branded and matching our site. Highly recommend.

Okanui Test Site
Austrália
3 days usando a aplicação
Questão respondida por Secomapp 20 de junho de 2022

Have a wonderful day, Okanui Testing Site!

The Free Gifts customer service team appreciates your generosity and love.
David and Louis are overjoyed with the positive feedback we've received:D

Please contact us via LiveChat or email at support@secomapp.com if you have any questions.

I'm overjoyed that we're working together!
Grace
Free Gifts - Customer Support Team

15 de junho de 2015

App works as advertised. Great support. No localization issues which is an exception for most Shopify apps.

TrendLife
Tailândia
3 months usando a aplicação
20 de março de 2023

The app is not only amazing but the team is unbelievable. I wanted a few things that I wasn’t able to achieve with the standard integration they had. After getting in touch with them via the live chat they asked me what I was looking to achieve and went straight to work. After several revisions due to my OCD they had my offer exactly how I envisioned it. All I can say is that I'm super impressed by the support and the culture they seem to have as a company. 5 Stars from me 100% ⭐️⭐️ ⭐️ ⭐️ ⭐️

BELLA FARRUGIA BROWS
Austrália
3 days usando a aplicação
Questão respondida por Secomapp 22 de março de 2023

Greetings BELLA FARRUGIA BROWS,

We just received your thoughtful review and we couldn't be any happier :D
With your support, our team can continue to improve our services to make sure that they would get more perfect, every single time!

Our team will be right here over at Live chat or in the email support@secomapp.com if you ever need us. Let us know and we will be right there to assist!

Much appreciated!
Hannah
BOGOS - Customer Support Team

23 de fevereiro de 2022

We use this app for most of our promotions! There are a lot of capabilities for different types of promotions, however, there are some limitations. The support team is AMAZING and super helpful in sorting out any issues you may have. I would highly recommend it. One thing to know is the app devs are over seas, so sometimes getting things turned around may take more than business 1 day, as devs are not online during our day ( I'm in EST time zome). But other than that they have been great to work with!

Velour
Canadá
3 months usando a aplicação
Questão respondida por Secomapp 27 de fevereiro de 2022

Hello, Velour.

This is Customer Support Team - Free Gifts. Thank you so much for your kind words about the Free Gifts app, as well as your helpful feedback. There is still much room for improvement, so we will work tirelessly to improve the features and experience for our valued customers.

If you have any further questions, please contact us via live chat or email at support@secomapp.com. We are always willing to help!

Best wishes,
Dave
Free Gifts - Customer Support Team.

4 de dezembro de 2019

Used the app to offer buy one get one free promotion and it delivered. The native discounts function on Shopify works but is not intuitive to the customer (you have to add two items to cart to make BOGO come true). The user interface is not super straight forward, but luckily the support is very quick to respond and they were able to resolve my issues quickly. Would recommend for anyone looking for a gift offer function to their store.

Akeso Innovations
Estados Unidos
3 days usando a aplicação
24 de novembro de 2017

Awsome to get discount and gift

Fanmv
Japão
3 days usando a aplicação
27 de maio de 2016

Very quick with responses and fixes! Great job!

Thepeachbox
Hong Kong, RAE da China
3 days usando a aplicação