BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Avaliações (2 335)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
25 de abril de 2023

I have to thank both David and Louis for helping me install and get my first offer on our website today, they have both been very helpful, knowledgeable, and also patient with me. The app is now up and running and I have my first 2 offers on so let's hope it brings in some sales, I have given it a 4 star rating as there is a couple of limitations to headings and such like which David has told me they are working on that would improve the app.
Kind Regards Mick, Collared Creatures

Collared Creatures LTD
Reino Unido
Over 2 years usando a aplicação
Questão respondida por Secomapp 25 de abril de 2023

Hello Mick!

This is Hannah from BOGOS Support team, and I just wanted to pop in and say thank you for your kind and helpful feedback about the app. David and the rest of the team have taken note of your recommendations about the headings, and we'll definitely keep that in mind as we work on improving the app. We're always striving to provide the best possible experience for our awesome customers (that's you!), so your input means a lot to us.

We're really excited to work with you on the gift campaign! If you have any further questions, please contact us via live chat or email at support@secomapp.com.

Best wishes,
Hannah
BOGOS - Customer Support Team.

4 de maio de 2017

Secomapp's Free Gifts app is a fantastic concept with almost perfect execution. I've been using their app for well over a year now and have seen it evolve. The team is always responsive when it comes to customer service. The app is very flexible and allows for a lot of creativity with promotions. My only 2 gripes are when a customer meets the criteria for a free gift, it can sometimes take a few extra seconds for the gifts to load in the shopping cart, which, from a UX standpoint results in the occasional customer complaint. Also, if I'm offering free gifts on two separate products, it gets confusing as to what the customer is getting and why. All in all, I'm happy!

Bodyhealth Com
Estados Unidos
Over 2 years usando a aplicação
15 de dezembro de 2017

Use the increase in conversion is very good, support enthusiasm. Good!!!!!

Tiigeer
Vietname
About 1 month usando a aplicação
22 de novembro de 2017

Super quick response to questions and they helped me with every request I had. You wont get better customer support.

Blackline Wildfire
Estados Unidos
About 1 month usando a aplicação
18 de dezembro de 2020

This app is fairly easy to use and whenever I've had issues with liquid code that were above my paygrade, the developer team was able to fix my issue quickly and effectively.

CRISLU
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por Secomapp 21 de dezembro de 2020

Thank you! I really appreciate your feedback. Our support team would definitely be happy to read your review.

27 de abril de 2022

The app is very useful for setting specific parameters for adding free gifts, and the support is fantastic. Thanks a lot to David for helping us out!

Cidrani | Fermented Microdrinks
Eslovénia
About 1 month usando a aplicação
Questão respondida por Secomapp 3 de maio de 2022

Dear Cidrani | Fermented Microdrinks,

That is such a heartwarming review! David is overjoyed right now!
Thanks to you, we now have even more motivation to improve our services in the future:D

If you ever need assistance, please contact us via Live Chat or support@secomapp.com.

Much love,
Brad
Free Gifts - Customer Support Team

2 de junho de 2022

Their support is awesome! Helped me to set up offers that I need for my store in no time! Highly recommend!

Zuzzistore
Canadá
About 1 month usando a aplicação
Questão respondida por Secomapp 3 de junho de 2022

I hope you're having a good day. Zuzzistore

We appreciate your positive feedback! Right now, our entire crew is ecstatic! We will continue to work hard to improve the features and experience for our loyal customers as a result of your support.

If you want assistance, please contact us by live chat or email at support@secomapp.com. We are always available to help you if you need it!

Have a wonderful day!
Ellie
Free Gifts - Customer Support Team

10 de dezembro de 2019

Cool app. works well. developers installed it within a few hours. So overall very happy with the result.

Loaded Lifting
Austrália
About 1 month usando a aplicação
Editado a 22 de fevereiro de 2018

Very smart and useful app. Support has also been great. I imagine I'll be using free gifts for a while. Louis has been especially helpful with some technical issues.

Kickassguitars
Estados Unidos
About 1 month usando a aplicação
16 de agosto de 2023

Found this app and had two questions and they were extremely fast and understood what I needed help with. Great support!

Bumpboxx
Estados Unidos
About 1 month usando a aplicação