BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Avaliações (2 354)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
11 de maio de 2021

Amazing support! Their team has guided us throughout the whole installation process. There's quite a lot that has to be done through their support team though.

kanmultiple
Filipinas
About 1 year usando a aplicação
Questão respondida por Secomapp 12 de maio de 2021

Dear Kanmultiple,

We are grateful to have you with us and it's our honor to serve you. Although we have received your wonderful review, we acknowledge that there are some points we need to improve in order to make our customers fully satisfied.

If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you with your other stores, too!

Best regards,
Sam
Free Gifts - Customer Support Team.

9 de julho de 2019

The app was a little clunky to get started, but the support team were great at getting us sorted and also fixing my user error issues straight away. The app did exactly what we needed, with bonus add-ons.

WalknTalk
Austrália
About 1 year usando a aplicação
26 de outubro de 2016

it took a little bit to get this working properly, (as we needed it) but it seem to be going good now.
support was delayed by time zones but helped us a lot.

Petland 2
Canadá
About 1 year usando a aplicação
30 de junho de 2021

This is my favourite free gifts app! I don't love that the install requires code changes in so many places of my theme, or that each time I click 'APPLY' it re-installs the gift code in a place that I don't want it installed, but other than that it is quite robust and reliable and makes it easy for my customers to opt into their gifts. Thanks.

Woohoo Body + Happy Skincare
Austrália
About 1 year usando a aplicação
Questão respondida por Secomapp 1 de julho de 2021

Dear Woohoo Body + Happy Skincare,

We are grateful to have you with us and it's our honor to support you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied.

If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!

Best regards,
Sam
Free Gifts - Customer Support Team.

Editado a 20 de fevereiro de 2021

GWP programs are crucial to any business. It's been a challenge finding a good app and although this one isn't the most user friendly, the support team is incredible. I can't say enough how supportive Robert is. He responds immediately and provides recommendations or resolves issues asap!

SLMD Skincare by Sandra Lee, M.D. - Dr. Pimple Popper
Estados Unidos
11 months usando a aplicação
Questão respondida por Secomapp 11 de março de 2021

Thank you for leaving us a review! Robert will definitely be very happy to read your review!

14 de outubro de 2017

Works okay, kind of limited features and you need their tech support to help adjust the settings for things that should be built in and easy to adjust. However it might be the best current app of it's kind...

Eflow Nutrition
Estados Unidos
11 months usando a aplicação
28 de outubro de 2016

Responsive team that was helpful with any questions or concerns I had for our store.

Titika Active Wear
Canadá
11 months usando a aplicação
28 de novembro de 2018

Overall, I've had a good experience with this app. It does what it says, i.e. allows me to seamlessly implement freebies on my store. I do feel it can do with a UI upgrade to make it slightly more user friendly and aesthetic from a consumer POV. In terms of service, no complaints at all. The team has consistently been prompt, helpful and effective in resolving all my concerns on not one, but multiple occasions. Good stuff.

Thephylife
Índia
11 months usando a aplicação
10 de julho de 2023

App works well and the customer service is amazing. Super responsive and eager to help. They went above and beyond what I thought they would do

Knesko
Estados Unidos
9 months usando a aplicação
Questão respondida por Secomapp 14 de agosto de 2023

Have a nice day, Knesko!

We at BOGOS are grateful for the lovely words you just left :)
This evaluation will be extremely beneficial to us as we strive for optimal customer service!

If you have any questions, please contact us via Live Chat or email at support@secomapp.com.

Looking forward to assisting you!
Hannah
BOGOS - Customer Support Team.

27 de novembro de 2018

Easy to use and support from Brian is really fast and helpful! Would love to have more features but it's unachievable mostly due to Shopify's restrictions. I hope it'll be a little cheaper though!

CherryAffairs Singapore
Singapura
11 months usando a aplicação