BOGOS.io Free Gift Buy X Get Y

The customer service for this app is brilliant. The customer service team are always available. They are friendly and extremely quick with response and help. The app itself is very good

Support is fantastic, good app, quite pleased!

Brian & Robert has been very helpful to support throughout the process for our gifts setting in our store . It also help us to prevent customers from ordering gifts from our store.

I used this app for months and support is great. They are super responsive and helpful on live chat, even jumping in to help me on a Sunday when they do not technically work. However, we experienced quite a few bugs so I would recommend that you test your funnel fully when deploying this app, and keep testing it as things can break. If you're using Passport International Shipping, this app will not work well with it because their cloned product variant has non-Latin characters which Passport Shipping's software does not recognize. We did not realize that international customers who had the free gift in cart were not able to check out for months, and try not to think about how much sales we've lost due to this issue. The last straw came over Labor Day weekend when the free gift randomly stopped adding to cart even though we had plenty of gifts in-stock. Orders were sent out without the gift for eligible orders and we'll likely have to re-send the free gift on our own dime again. I share these experiences not to disparage the app makers (because their support really is fantastic), but to help merchants so that they learn from our experience. If you install this app, you need to consistently stay on top of your checkout process and ensure it works smoothly. Ultimately, we had to uninstall because there were too many problems, but hopefully it works better for you and support is always there to help. If I can't find a less buggy app, I'll be back. Thanks for all your support.

Great app, easy to use and not hard to set up. The app originally didn't have the multilingual option but the app support managed to find a way with our translation app. Support service was amazing, quick reply with an effective solution.

BOGO App is really good. Using this from last 6 months approx. It's easy to use and the best part is their support team, they all are very quick and supportive.

Bon support client, Brian et David sont à rapides et à l'écoute pour résoudre tous les problèmes d'installation ou de personnalisation

This is the second Secomapp app that we use on our Shopify store. Secomapp is really good to work with, and they always respond to my issues within 24hrs. Their free gifts app has been a great addition to our store. Any issues that we have had they have been able to help us solve them. The only downside is my business is in the USA, and I'm pretty sure Secomapp is in like India or something because they only respond to my emails when I'm sleeping.

Still testing the app (will be happy to review again in a couple of months), but works well so far, many options for promotions, gives you flexibility to be creative. Customer service is great, quick response, Peter (thank you!) helped us changing some details that were important to make things work and look the way we needed. So far, happy with the choice!

I installed this to use for a big promotion I was doing but couldn’t get it to work right. I contacted support and they dove right in to help me get it set up. Now it works great! Awesome app and support.

One feature I wish they had was being able to search when selecting a gift. If you’re offering a percentage off your entire store for buying something then the customer has to go through the products one at a time to get to it. Other than that, I love this app!