Avaliações (1 869)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 91% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
20 de abril de 2022

the app is still raw and need more refinement. But the team has been super supportive to help us. All problems were sorted out and fixed. Recommend!

Amile
Singapura
20 days usando a aplicação
Questão respondida por Secomapp 26 de abril de 2022

Hi Amile,

We appreciate you taking the time to leave such a thoughtful comment! We will undoubtedly continue to strive to improve the features and experience for our devoted customers.

Please contact us via live chat or email at support@secomapp.com if you require any additional assistance. We are always ready to help. Our primary goal is to provide you with the best possible service!

Best wishes!
Luz
Free Gifts - Customer Support Team

3 de março de 2022

We used the app's services to set up a gift with purchase for a campaign. We had some issues with order processing due to settings in the app and (mainly) David from BOGO was happy to help! We got quick responses at all hours and they are quick when it comes to finding solutions. We eventually found a way to fix the issue!

nl.summumwoman.com
Países Baixos
18 days usando a aplicação
Questão respondida por Secomapp 8 de março de 2022

Hope you are having a wonderful day,

We really appreciate you for taking the time to provide such a nice remark! David would be ecstatic! We will definitely keep working harder and harder to improve the features and experience for our loyal customers.

If you require any more assistance, please contact us by live chat or email at support@secomapp.com. We are always willing to assist. Our number one objective is to provide you with the finest service possible!

All the best!
Steven
Free Gifts - Customer Support Team.

5 de abril de 2017

Really quick install, great customer service! the app gave us great results from our email marketing campaign. Can't wait to try out all the options that come with the app.

1000hour
Austrália
14 days usando a aplicação
23 de novembro de 2018

I am pretty happy about this app, and the customer service ! Louis has been awesome with me. Now I will check if this app is able to convert my customers !

mylovingbrushes
França
13 days usando a aplicação
29 de junho de 2017

App was great. It was really the only one that could do exactly what I wanted. I found it to be a bit expensive considering that in shopify you have to buy apps pretty much for everything and I did get an enormous amount of feedback request emails.

Horsesandscentsinc
República Dominicana
13 days usando a aplicação
3 de setembro de 2018

Awesome app, but expensive. Fast response from the support team.

Fabulousmom01
Malásia
11 days usando a aplicação
17 de janeiro de 2020

Overall was great. Managed to set up the promotion for free gifts. Unfortunately, we find it hard to set up without technical support from the staff through email.

CorgiPlush
Singapura
11 days usando a aplicação
7 de dezembro de 2015

It started out rough with the communication but they go above and beyond in ensuring the job gets done quickly. It's better than the other app as customer service is key and this app and the co-owner kept consistent communication! Hands Down on customer appreciation and resolving issues.

Blk Blu
Estados Unidos
10 days usando a aplicação
23 de setembro de 2018

This app could have been useful in our campaign however we had a few issues with the "spend $___ get something free" linking up to our oberlo product and then to our aliexpress product order, thus resulting in the customer not getting a shipping confirmation. Could be an amazing app if there is more specific setup instructions to avoid issues like this. I just want to say that the staff are super attentive and quick to respond to any issues/needs and do there best to assist. Thanks!

Willow & Nest
Canadá
8 days usando a aplicação
27 de novembro de 2020

great app. very prompt support. this app requires some simple edits to your liquid files..ours wasnt quite as standard. opened a ticket and they went in and set it up completely free.

Edgevale
Estados Unidos
7 days usando a aplicação
Questão respondida por Secomapp 3 de dezembro de 2020

Thank you! I really appreciate your review. We are continuously striving to serve you better.