BOGOS: Free Gift Bundle Upsell

BOGOS: Free Gift Bundle Upsell

Avaliações (2 254)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 94% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
22 de janeiro de 2024

I thought I had left a 5 star review a year ago, but this is an outstanding app the customer service is bar none. The new update is even better than before and they (David) helped set my new store up seamlessly. Couldn't be happier with this and the results that the BOGO have had on my store's top and bottom line. Only wish I would have downloaded it sooner. :)

All Purpose Creams
Estados Unidos
Quase 3 anos usando a aplicação
18 de janeiro de 2024

Really helpful app, easy to install and use and the support is above and beyond. Mina was very friendly and quick to help us to create new offers and update the app version. Highly recommend.

Murdock London
Reino Unido
Quase 3 anos usando a aplicação
Editado a 17 de janeiro de 2020

AMAZING SERVICE - AMAZING APP!
Don't even bother with "other one". It doesn't even compare to this one! I know, I tried both.

What I love about this app: Super easy to use, amazing customer service, a few custom promos preset for me to start using right away once code was installed, nice pop up for the choose your gift. Decreased abandoned cart rate immediately.

What I don't love: I would have loved to use it right out of the box. But, really it wasn't that big a deal. Having them set it up was great - no hassle and super quick service. Plus it's a big perk of a few custom promos with my products set up to either edit or start using right away. In the end, I spent less time on set up with this one over the the other.

I downloaded two different Free Gift apps. This one and another. To be honest, I started right away with the other one as this one had a bunch of code, and I was a bit intimidated by all the steps, so I thought I'd try the other first as it appeared to work right away - no code necessary. HOWEVER it was a bit lacking on options and wasn't impressed with the look. So, decided to give this one a try. I opted to have them install the code - to be safe. I emailed my request at around 10:30pm EST and by the morning I had an email that it was installed. That AND they set up a few promos for me! Which was amazing as I now had a few templates. I was not expecting that. Talk about going above and beyond! Truly impressed. Cost wise...this one is a bit higher than the other. However the look and feel is far superior, as well as there is a bit more I can do with this one over the other. After testing both, I'm getting a better checkout rate with Secomapp than "the other one" . Great job and special thanks to Brian Lee for the set up and great communication!

UltimateCloth® Canada
Canadá
Quase 3 anos usando a aplicação
18 de novembro de 2022

David and Lily both were extremely helpful in getting ourFree Gift offers on cart up and running after experiencing several technical issues. Appreciate the quick response and resolution!

Chews Life
Estados Unidos
Quase 3 anos usando a aplicação
Questão respondida por Secomapp 21 de novembro de 2022

Good day to you Chews Life,

We can't express by words how grateful we are to have a chance to support your business! David and Ellie are really excited to read your awesome review. With your precious support, we would definitely try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!

All the best,
Hannah
Free Gifts - Customer Support Team.

Editado a 29 de dezembro de 2023

The customer service exhibits friendliness and responsiveness, and the application is user-friendly.

Clinelle
Malásia
Quase 3 anos usando a aplicação
Questão respondida por Secomapp 3 de junho de 2021

Good day to you Clinelle,

Thank you so much for leaving us so awesome a review! With your precious feedback, it motivates us to keep on improving the app and our support team.

If you need further support, we will always be waiting for you at live chat or support@secomapp.com. Your satisfaction is always our highest priority!

Best regards,
Alex
Free Gifts - Customer Support Team.

6 de dezembro de 2024

Great and responsive customer service

ORGANIC FIELDS
Malásia
2 dias usando a aplicação
28 de janeiro de 2022

Great customer service. We had an issue with coding after multiple years of use and the developer resolved it within 24hrs. We have used this app for multiple promos and giveaways. It's fairly simple to use and has provided great results for our shop. Would recommend.

babyfirst Store
Estados Unidos
Mais de 2 anos usando a aplicação
Questão respondida por Secomapp 28 de janeiro de 2022

Hi babyfirst Store,

Free Gifts Customer Service is here to answer any questions you may have. Please accept my heartfelt thanks for your nice remarks and valuable feedback on the Free Gifts app. The Free Gifts Team will work even harder to improve the service for our loyal customers as a result of your support.

Please feel free to reach out to us through live chat or email at support@secomapp.com if you have any more queries. We're always happy to provide a hand!

Thank you and best wishes,
Angie
Free Gifts - Customer Support Team

20 de setembro de 2023

I've been using this app for a long time and I'm really satisfied.
Because the function is good, but especially the cs team is kind and helps quickly. Free gifts are really important for sales, so they're really helpful whenever you need them.

MEDICUBEオンラインショップ
Japão
Mais de 2 anos usando a aplicação
10 de julho de 2023

Very handy intuitive app with a responsive support team. A great solution for setting up promo campaigns.

The 7 Virtues Beauty Inc.
Canadá
Mais de 2 anos usando a aplicação
Questão respondida por Secomapp 14 de agosto de 2023

Hi The 7 Virtues Beauty Inc,

We are so glad that our team has been able to support you promptly. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more.

May you have any further requests, please contact us via our livechat or email us at support@secomapp.com. We are always ready to serve you!

Best regards,
Hannah
BOGOS - Customer Support Team.

6 de fevereiro de 2024

minha experiência com o Bogos está sendo ótima, e o suporte da Mina é excelente!! super atenciosa e disposta a resolver nossos desafios.
obrigada!

pantys
Brasil
Mais de 2 anos usando a aplicação