BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Avaliações (2 363)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
4 de maio de 2023

Their customer service is prompt and very knowledgeable. I have 6 Shopify Stores and many personalization demands for each and they were able to accommodate them easily. I wish every Shopify App was this good :)

Super-Dry (04)
Canadá
Over 4 years usando a aplicação
Questão respondida por Secomapp 4 de maio de 2023

Good day to you Super-Dry (04)!

Thanks a ton for your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team.

May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.

All the best,
Hannah
BOGOS - Customer Support Team.

13 de julho de 2018

Best customer experience ever. They were very helpful!

Rocky Mountain Barber Company
Canadá
Over 4 years usando a aplicação
Editado a 27 de fevereiro de 2017

The customer support was amazing. They even answered my email on Saturday! My request for customization was done in one day. I would recommend it to anyone who is on the fence.

Evesgarden
Estados Unidos
Over 4 years usando a aplicação
Editado a 28 de setembro de 2018

A perfect app to make gifts to customers in order to retain them. Assistance is really fast and available to solve requests and open tickets.

I really recommend this app!

Be Perfect Store
Itália
Over 4 years usando a aplicação
Editado a 26 de maio de 2023

The support team has been very helpful and quick in resolving errors. So far we haven't had any bugs with the new version.
Hoping that they offer the bundle feature again :)

HairMNL
Filipinas
Over 4 years usando a aplicação
9 de novembro de 2023

Works amazing for us. Worked extensively with Mina to customize offerings, was done super fast and very effectively!

ZENMED
Canadá
Over 4 years usando a aplicação
26 de novembro de 2018

App worked perfectly, and Nicolas went out of his way to ensure that we were up and running before our busiest weekend of the year.

Fatboy USA
Estados Unidos
Over 4 years usando a aplicação
20 de maio de 2018

Great app and really terrific and timely support from their team, especially Louis. Couldn't be happier with them.

Inavantetest
Estados Unidos
Over 4 years usando a aplicação
26 de dezembro de 2019

This app is great and what is even better is the support that they offer! Their support team is top notch!

Mark Bell Sling Shot®
Estados Unidos
Over 4 years usando a aplicação
Editado a 23 de dezembro de 2021

Shoutout to Robert and Anne for the world-class support! I experienced an issue with setting up an offer and Robert was quick to jump in to help me with it. Louis is also quick to help troubleshoot some coding issues for us. The app work well with Buy 1 Get 1 promotion and it also has the ability to set up Purchase with Purchase deals. Easy to set up with a few clicks. Importantly, thumbs up to the customer support team - Trix & Louis who have greatly supported in the process of getting us familiar, and guidance in setting up with bundle deals. Definitely would recommend this app to e-commerce retail business in a consumer-centric environment.

Robinsons Singapore
Singapura
Over 4 years usando a aplicação
Questão respondida por Secomapp 7 de setembro de 2021

Hi Robinsons Singapore,

Our team is always grateful to have you with us and it's our honor to support you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied.

If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!

Best regards,
Martin
Free Gifts - Customer Support Team.