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Customer service is horrible. they are untrustworthy and don't stand behind their customers. i will not be using this service any longer. a shipment company damaged and incompletely delivered my items to a customer more than once. i reported this same company a few times and freight club did nothing about it. took over 7 months to lead me on and deny my claim when the shippers admitted responsibility for the damage. I cannot recommend this company until they fix their customer service.
Thank you for your review. We are incredibly sorry that you had a negative experience.
I have tried to reach you by phone and email to offer assistance, and I hope we can connect soon.
If you did not receive my direct email communication, please reach out to info@freightclub.com, and we will be happy to set up a call.
Thank you!
