ClickShip | Shipping Platform , 150件のレビュー

総合評価
4.6
評価レベルごとの件数
  • 評価の87%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の2%は2つ星です
  • 評価の5%は1つ星です
2024年1月4日

I've been using Clickship for a few years and I absolutely love it. I love how order details from Shopify and Amazon are imported automatically, and I can save my package dimensions to auto-populate for each sku. It's super easy and great pricing! One click of a button and the label is purchased, the order is automatically fulfilled with tracking in the appropriate Marketplace, and customer service is really great too :) Everyone is friendly. Highly recommend!!

Suniela Beach
カナダ
アプリの使用期間:約1年
2023年10月4日

Clickship is a great shipping app that has made my shipping so much easier and helped my business tremendously.

Firstly, I get live rates from ClickShip for various carriers on my website so customers can pay the exact amount and I am neither overcharging or undercharging customers by using manual shipping rates.

Secondly the rates I get from ClickShip are great, they have helped me reduce shipping costs and offer better pricing to customers

Thirdly, its easy to use. It integrates well with Shopify and on the ClickShip platform I can see orders from multiple Shopify stores together and ship them out from there.

Fourthly, customer service from Mawiz Kidwai, my account rep has been great. He is always very helpful, and any issues I have, he has followed up and resolved. I hope his dedication and professionalism is recognized by ClickShip

There is a small issue with billing (overcharges from carriers) I have brought up with Mawiz and I am sure he will help me take care of it.

Al Barakah Books Canada
カナダ
アプリの使用期間:1年以上
2023年10月5日

ClipShip provides reliable and efficient shipping options for my ecommerce store. Their online app is simple to use and to navigate. I appreciate Mawiz my account manager for setting up my account and for his after-sale service and support. I highly recommend anyone looking for cheaper shipping option to try using this company.

Royal Dubai Jewellers
カナダ
アプリの使用期間:12ヶ月
2023年10月12日

The app is seemless and always has our list of orders ready to go on ClickShip ready for fulfillment. The information comes across accurately and the app also does a clean feedback to Shopify to close out the order with tracking information. The preview of the order in-app helps a lot with quick reviews!

Red Bear Outdoors
カナダ
アプリの使用期間:5ヶ月
2023年10月5日

Started using Click Ship and this app about a year ago... The set up was quick and easy, Mawiz was super helpful, and has been my go to for questions since signing up. The app itself makes shipping super easy. It is integrated into my shopify store... and the orders and addresses are connected so no need to reenter. Its super easy to use... and the best part is the rates are reasonable.

Norm & Lenore
カナダ
アプリの使用期間:10ヶ月
2023年10月4日

It has been our solution for shipping larger items, international shipments, and next-day deliveries. Bonus point we also get free envelopes and thermal labels with them.

Trinken
カナダ
アプリの使用期間:2年以上
2023年10月5日

Clickship is the best shipping app! It’s very user friendly and they offer the best rates. Mawiz helped me setup my account and is available whenever I have any questions. I highly recommend using the clickship app.

ONYXNAILPRO
カナダ
アプリの使用期間:9ヶ月
2023年10月5日

Cheaper and easier to use than other platforms that we've tried before, and the integration with shopify is fantastic. They gave us a dedicated account rep, and support from Mawiz has been great. Highly recommend trying it out.

YEG Fire & Safety
カナダ
アプリの使用期間:4ヶ月
2023年9月19日

Over the past 10 months, I have spent over $116K with this company. Unbeknownst to me, until about a month ago, they had been auto-billing overage fees to my credit card. They do send invoices; however, if you are not reading in detail, you would not be aware that they are auto-billing overages since there is nothing that stands out on them that would draw your attention away from the other 100s of Freightcom invoices that hit your inbox.

THE FREQUENCY OF THESE CHARGES IS STAGGERING - APPROXIMATELY 10-15% OF SHIPMENTS WILL GET HIT WITH EXTRA CHARGES AND THEIR QUOTED PRICE BASED ON THE DIMENSIONS AND WEIGHT YOU ENTER IS ABSOLUTELY IRRELEVANT AND MEANS NOTHING.

To make matters worse, once this was discovered, the dispute process is painful and borderline criminal. There is ZERO evidence provided from Freightcom as to why the package incurs extra charges.

****The only way to dispute these charges is to provide detailed evidence (photos, etc) of the package you shipped a month (or months) ago. Yes, that's correct... the same package you already measured and weighed and input into their system!****

This is impossible if you have a large catalog of one-time shipments. When confirming the manufacturers very own public published product dimensions with this ignorant team, they will tell you that information is not good enough and that you must duplicate the shipment as evidence and take photos. This is virtually impossible if you sell or re-sell high ticket items, special-order items, or if you repackage goods in the boxes you happen to have on hand.

It's a shame their accounting and billing is so shady, as the remainder of this company and app is half decent. I couldn't possibly recommend less though, as you will end up in a financial predicament like me where freight costs are significantly higher than what you saw at your shipping counter.

Truck Part Superstore
カナダ
アプリの使用期間:11ヶ月
Freightcomが返信しました 2023年9月21日

We appreciate your feedback.

It's important to understand that additional charges are relayed from the carrier through Freightcom to the shipper.

Our accounting team is working to dispute the charges with the carrier on your behalf, but the information we require is needed for us to move foward and initiate the billing dispute with the carrier.

The same information would be required in order to dispute the charges whether you were using a similar service or dealing with the carrier directly.

Our team is here to help achieve the desired outcome for you, the shipper.

Please contact our accounting team with the necessary information get to process moving forward, and we'll answer any additional questions you may have at this time.

Thanks again!

2023年6月13日

Click Ship has been a major game changer compared to shipping with Canada Post! Jordan Simmons has been so helpful and Is always there when I need help with anything! I would definitely recommend to any small business!

Purl Passion Fibre Arts
カナダ
アプリの使用期間:8ヶ月