ClickShip | Shipping Platform , 150件のレビュー

App is good at displaying rates from multiple carriers and the integration with Shopify orders is great. Customer service from the company for things like invoicing and tracking is also very responsive. The app however still has a couple of annoying bugs in it that can trip you up and the technical support has not been good for those issues -- although the follow-up by a tech rep was prompt, it sounded like someone was reading from a script without an adequate answer and a couple of months later, the bugs still remain. We have managed to find workarounds ourselves after trial & error but lack of qualified tech support and the fact that the bugs are still there is somewhat disappointing.

I ship some products, that are flat and can go in a bubble mailer, and others which need to ship in a box. Boxes are heavier than bubble mailers, so I need an app with a little bit of intelligence to get accurate shipping rates, or I will lose money on boxed orders.

I have used other apps, and while they do work, the ones I tried did not all integrate well with Shopify, so I had to copy-n-paste all the shipping information onto the carrier's website, which was a hassle. Those apps were also pretty expensive.

ClickShip is free (yes! really!) and integrates smoothly with Shopify and FreightCom (the shipping backend). It automatically imports your products, so all you have to do is to set up the product dimensions (hint: export the product list from ClickShip, edit the Excel sheet, import) and set up your box dimensions.

Do note that ClickShip requires support for third party shipping rate apps/providers enabled with Shopify. If you pay annually (or longer terms), this is included for free. All you have to do is to write Shopify Support to have it enabled. If you're on a monthly plan, you may be able to get this feature for an additional fee (ask Shopify!).

With this app I can now offer my customers discounted rates for FedEx, UPS, DHL, and others. I have ~40 products and it took me maybe 2-3 hours to get everything running to my satisfaction. Their customer support is there for you should you need help (someone responded to my chat within a few minutes).
I have my stores set up to serve Canada Post rates directly from Canada Post (I have a commercial account with them) and FedEx/UPS rates via ClickShip. It works for me.

I think ClickShip/FreightCom could support metric dimensions and weights better. Metric dimensions are supported, but the system defaults to US units, so a few extra clicks are needed for the conversion in the shipping process. It's not a big deal. Just a small annoyance that could easily be solved in software.

I shipped my first UPS package this morning. I think it took, maybe, 3-4 mouse clicks from login to shipping label. And the actual price charged was the rate quoted to my customer.

I like it!

I had non stop headaches using this service. I was constantly charged for things that I wasn't supposed to be charged for, the app wouldnt work when I needed to book a pickup, and the app doesn't tell you when your packages cant get picked up on certain days, which ended up slowing my deliveries down. Im better off staying with shopify payments.

For someone who is starting out, the world of Shipping can be pretty daunting. This app integrated nicely with my particular shop setup . I liked being able to see the various carriers and rates all presented in one place. Also you could decide whether or not Clickship logged the order fulfillment for you. Definitely better rates available than I could get on my own as a small business owner! Some of the client communication parts of the app were not especially clear in terms of what they did, and also it was not easy to get a preview of their emails - but for the most part Shopify already takes care all of that in their automated email system for orders. I want to thank Anthony for giving me a walk-through. So far their customer support has been pretty impressive.

I was not able to get this app to work on my Shopify store, I kept getting messages that would say it is an unsafe connection. If I used the Freightcom website, the rates were not cheaper to ship with Canada Post. Customer service was rude.

This is a good app. Great support from the staffs, especially from Suzanne. Her support and service level are outstanding! She goes above and beyond to fulfill our needs.
Unlike other apps that only need one type of weight for calculation, this app requires you to setup both the physical weight and dimension for their Smart Box calculation. This feature does not work well with the products that were selling. Also, the app layout can be better, if they are simpler and cleaner.

Great concept and app. However, it should be noted that it only supports transactions done in Canadian Dollar and will not work for other currencies such as USD.

Note that you need to be able to use 3rd party shipping integrations to use this app. Otherwise as others have said, the support is top-notch.

ClickShip is a small business game-changer! Their shipping rates are the best I've ever seen. Christine is my account manager, and she is super helpful. To be honest, at first, I thought there must have been a catch because it seemed too good to be true. But it really is this great! Highly recommend.

This app has not only provided a very convenient means of purchasing shipping labels, printing them, and scheduling pickup, but I also get far better rates from them than I was able to find elsewhere!