K: Cross Sell Related Products , 196 arvostelua
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I think I have too many products in too varied categories for this to work well. It looks great and Customer Service are very helpful but as not all of my products sell frequently the products being displayed were very random, apparently a Hawaiian Shell bra is often bought with a Nun Costume, Toddler Chucky Costume and Fantastic Mr Fox Costume!
Good app for a smaller product range which sells at a similar rate though
Hello!
We have around 4 type of Recommendation Products. If you are using Recommended Products (AI), that's come from Shopify itself which recommend the products based on what products was purchased together with the actual product.
Sometimes if you don't have sales for that specific product, you may get additional products based on Shopify Algorithm.
But, other than this type, you have more than can be super useful, from Manual Selection to Most Sold one.
Also, I can give some more great news, we are working hard now to provide more Recommended products Types.
Please stay tuned.
When a user tried to change size of product (S,M,L,XL) after the related product popped up, it would not change. I tried with Chrome, Edge and Firefox
We apologize for the inconvenience that you experienced with our app. Our team would be happy to investigate this issue further to determine the cause and find a solution.
Please reach out to our support team with more information about the specific product and size options that you were attempting to change, as well as any error messages or other details that may be helpful in identifying the issue. Our team will work to resolve the problem as quickly as possible.
Thank you for bringing this to our attention and for using KaktusApp. We appreciate your feedback and look forward to resolving this issue for you.
Best regards,
KaktusApp team.