Frequently Bought Together
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I uninstalled the app and it's still showing Frequently Bought Together products on my product page.
We have checked that the app was properly uninstalled and it is not displayed in your store any more.
What you saw probably was your browser cache, that hosts the page for a few minutes.
We are sorry for the confusion, please get back to us if you have any further questions.
We wish you the best for your business.
This tool is so easy to set up, the support is great, and it fits in beautifully among the product page.
Finally found THE app that I have been looking for. Love how easy it is to make Manual Bundles and how clean it looks. Also, customer service is really helpful and fast to reply. Highly recommend!
This app really works well. We use it and have seen an increased average order value. The only thing that is frustrating is that I cannot click the "help" button in the backend to speak with anyone. The buttons on the backend dont seem to be working (maybe its my browser). I have been speaking with their help team (I found their contact e-mail elsewhere) and they assure me that the help button should be working. For whatever reason it still does not work. But this SHOULD NOT make you rethink this app. The team (when you get ahold of them) are all super professional and quick to help and respond.
We have been in contact with the merchant back and forth many times, including last month.
We have also been receiving emails and replying to merchants as usual and have tested all our systems and everything is working well.
Our Get help link in the apps preferences page opens a popup window and it may have been blocked in the merchant's browser.
We can always be reached direct via support@codeblackbelt.com and we are always pleased to help.
Fantastic, shows items that I wanted to advertise to people across collections and the colours match my theme fantastically!
Hello Mithai and More Team,
We are very sorry that you are not happy with our app.
We have tested the app in your store and we can see the app is working fine: https://vioo.cc/v/320MN
Since you were having issues with the app preferences on your Shopify admin, our Team has been diligently providing assistance to you. However, we have not received a response from the last email conversation.
Our Team has consistently reached out to you to help you with any issues you are experiencing with the app, and we would appreciate it if you could respond to us.
Our goal is to provide value to every customer and it’s disheartening to learn that you didn’t have a positive experience. We want to make it up to you and make sure that you would be able to use the app to its full potential.
Kindly respond to any of our emails or send us a new one at support@codeblackbelt.com.
We have a team available 24/7 to respond to you and we assure you, that you are our highest priority.
Hope to hear back from you soon and may you have a great day!
Code Black Belt's Support Team