Anmeldelser (2.400)

Samlet bedømmelse
4,9
Antal pr. bedømmelsesniveau
  • 94 % af bedømmelserne er på 5 stjerner
  • 5 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
27. februar 2024

Works ok but the Discount for the entire order doesn't work so it kind of defeats the purpose of the app in the first place.

Also, text that you are able to edit in the widget doesn't show up.
And there's no Live chat support which is a big minus for us.

CompassNature
Sverige
Cirka 21 timer bruger appen
Code Black Belt svarede 28. februar 2024

Hello CompassNature Team,

We are sorry to hear that you are not happy with our Frequently Bought Together app.

Please, let me say that we have reached out directly to you to rectify any issues and to provide you with clarification and assistance with the app configuration.

Looking at your current configuration, we can see that you have the app disabled on most of your products and for the product where the app is displayed, the discount is being applied as expected (https://sendspark.com/share/6d3kdxah8mxlazvajltyi9wq120g3q4q).

We are available on chat and email and we even helped you with your previous requests on both, via email and chat. The only instance you may not get someone via chat is if available agents are busy, otherwise, we can be reached via email and we do respond with urgency.

We can also arrange a phone call if you prefer to speak on the phone, just let us know whichever you like and we will do our best to assist you.

Please feel free to respond to one of our emails anytime to further assist you with your concerns, making sure that you are happy with the app and that all your needs are addressed.

Yours sincerely,

Code Black Belt's Support Team

26. marts 2024

Very fast and Helpful customer service, great product

Steph Brooke Studio
Australien
Cirka 22 timer bruger appen
5. april 2024

Perfect! Is as described and a very helpful team behind the scenes.

Signature Sports Breaks
Australien
9 dage bruger appen
15. februar 2024

Very nice app with terrific support. I haven't used it very long but can already see FBT will lead to increased AOV's.

Inventive Garage & Workshop
USA
Cirka 18 timer bruger appen
1. marts 2024

Siamo rimasti molto contenti dell'app e dell'assistenza ricevuta. E' un ottimo modo per incrementare le vendite e dare una convenienza maggiore ai clienti. Voto 5 Stelle!

Esplodia
Italien
4 dage bruger appen
24. januar 2024

Very fast and very good service! Needed to remove the links on the images and they were really quick to just fix it for me. Didnt send me some guide i had to check out or something as a lot of other apps do. 10/10 service!

Din Holdning AS
Norge
Cirka 17 timer bruger appen
11. januar 2024

You should definitely have this app on your shopify website ! They increase AOV like crazy ! And the support team react really fast !

SimpleStreet
Frankrig
2 måneder bruger appen
1. januar 2024

I had an issue and live support helped me in less than 5 minutes of request! Awesome A+ 5 stars!

Nutrigrove
USA
Cirka et år bruger appen
16. maj 2024

great service!

angelgym
Tyskland
8 dage bruger appen
19. februar 2024

THanks Carlos! Amazing job in a short time !

Orkomi
Frankrig
7 dage bruger appen