Frequently Bought Together
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Has anyone found that this actually leads to more confusion for the customer? As they scroll down particularly on mobile, they see another cart with a higher price on, and from watching my customer recordings some have started manually crossing things off the Frequently bought together cart. Therefore I'm starting to think it may be more of a hindrance than a benefit!
Saying that I have had one ordered, quite large added through this!
Not sure what to make of it but have deactivated to test.
[Note: the feature which allows developers to reply to reviews has only been available since March 2019, that's the reason for the late reply]
The merchant was critical of the app's design and functionality, despite the app being designed to mimic Amazon's famous Frequently Bought Together section. The app's features and look are clearly explained in the app listing page with a video and pictures to show it in action.
This widget has been available on Amazon for more than ten years and they do a lot of usability testing and it won't be there if it wouldn't have proven useful.
Almost all of our merchants see positive conversions through the app and find it complements their store and gives it a more professional look and feel, which helps ease the customer's shopping experience.
Our experience is similar, our customers usually get more sales when using the app but that, of course, depends a lot on other factors such as a store's traffic and customer base (the app also works better with products which complement one another).
We wrote to the merchant to explain how the app is designed and displayed in their store and asked for further feedback, but received no reply.
Its a great app, will use it forever. Thanks for the quick reply and the outstanding customer service.
Utilissima e il customer care è fantastico e rapidissimo. Mostra ai miei clienti altri prodotti che ho in catalogo.
Easy to use! I was able to set up in just a few minutes based on my preferences and also add a bundle discount and it automatically matched my theme. A few more features could kick it up a notch. Customer service replied right away. Great initial experience.
not good app and difficult to set up
nooooooo oooooooooo ooooooooooo ooooooooo ooooooooo oooooooo oooooooo
Hello,
We see the app displaying nicely and working good in your store, you can see a video recording of it at https://youtu.be/rGGr3amu4ng
Do you want to configure it differently? We're here to help, just tell us what you want to change and we will tune it for you as soon as possible.
We're looking forward to your response.
I just installed it, nice and easy to use. Hopefully, i could gain visitors into buyers/sales using this app :)
Fantastic app that helps increase average order value
Service clients très très réactif et très compréhensif, m'a aider à résoudre mes problèmes en 10 minutes et tous va très bien maintenant !
I find this app to be very confusing and not easy to navigate. I watched the Video Tutorials and emailed the team 3 times trying to follow their instructions. Not worth my time
[Note: the feature which allows developers to reply to reviews has only been available since March 2019, that's the reason for the late reply]
Unfortunately, the merchant was having trouble configuring manual recommendations in their admin page.
Our team offered explanation and assistance throughout our correspondence. However, we do not have access to a merchant's admin page (only our app preferences) and would have been happy to help and show how to configure recommendations, but the app was subsequently uninstalled.
We reached out to the merchant inviting them to reinstall the app so we could show how it works and its true potential and functionality, if configured properly, and offered to speak via telephone to help as a gesture of goodwill, but unfortunately we received no reply.
I hope it good and working fine. ......................................................Frequently Bought Together...................................