Frequently Bought Together , 2 399 arvostelua
Tarkenna
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Luokituksen mukaan
Just install it. Will see if it can help.
SO FAR SO GOOD. Just start using it, will come back to a better review
great, The frequently bought together App can customize the products I want for bundled sales, and the service is also very good, patiently answering my questions. Recommended.
Despite my initial review, the app is absolutely amazing as an up-sell app, I'm going to give it the 5 stars it deserves for basically being better than the rest of the apps on the market for the same service, at a fraction of the price.
As the day went by, the customer service team was also great to communicate with, they did fix the issue in the end even though they determined the issue was not caused by their app.
Why I give this a 5/5 and not a 4/5 is that it LOOKS and performs great compared to others on the market, again, at a FRACTION of the price.
Original review: Would have been a good app, but it crashed my product form. Support is fast but not helpful, they want Shopify to help fix a problem caused by this app, but I'm caught in the middle and my store has been down for almost 5 hours now.
Using a temporary account provided by the merchant, we investigated and identified the problem, that was an error in the theme SCSS code.
There is no way that the issue could have been caused by our app, as it does not modify the theme stylesheet.
Anyway, we fixed the problem and the store is looking good again.
im not sure yet let me see ehat i can do first before i say my opnion about anything. i just wantg to use it and see how good is it
Hello,
Thanks for installing our app! I have ensured that the app is working smoothly in your store and improved a bit the styles configuration to blend perfectly with your theme.
Our support team is always ready to help so just reach us if you need any assistance.
It's awesome. That's about it! But I have to type more to get to 100 characters to leave my review so I guess I'll say it's impressive how they analyze cart data for recommendations.
Great app! Highly recommend this great app to any store owner who is looking to increase AOV.
While launching our new project (eCom Jewel), I was interested in a Frequently bought together extension.
After a very unproductive and highly time consuming process of trying to get support, I finally gave up. I have no doubt they have a great product even though I couldn't get it to work on my end. I asked 4-5 times about a better way of getting support that didn't involve sending 10 emails but sadly they were not open to the idea.
All in all it was a frustrating experience, I don't understand why jumping on a quick call would be such an issue. I did ask specifically for this 4-5 times but not luck. I moved on now trying different apps that offer live chat or calls.
My recommendation is that if you're going to try this app, make sure you have your own developer and won't need support since it's email based ONLY...
Jessica Folley
Marketing Manager
Hello Jessica,
We are always open to apologize if our app does not work properly or if we made any mistake, but I have reviewed the full conversation that our Support Team had with you and, honestly, I think we acted correctly here.
Your store is password-protected so we cannot see it. We asked for a preview link, or a temporary access, or a video, or a screenshot. You never provided any of them "for privacy reasons". We cannot tune the app configuration and styles for your store if we cannot see it.
I understand that you don't like email as a communication channel, even when we replied to all your emails in a matter of minutes but please note that the problem was simply that we could not assist without seeing your store.
We wish you all the best for your business.
I like using the bundle feature. Easy to select products. Arranging the widget location for the bundle is easy to.
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