FreshCredit ‑ Store Credit

Love these guys and this app. Did exactly what I needed and support guys resolved an issue I had quick. Thanks

I've just started using Fresh Credit with my website and so far has been incredibly easy. There was one coding issue through my Shopify site that kept it from showing in a customer's account but it was easily and quickly fixed by the representatives. I think my customers will love having this feature!

FreshCredit Team were super accomodating when fixing the app for our theme. It works perfectly on our store now and is super easy to use!

I emailed support and received fast assistance and very nice customer service! The resolution took roughly 24 hours.

Customer Service was Fantastic: Cara was so helpful from start to finish and fixed my problem quick.

Amazing custom service! Went above and beyond to help me and figure out the issue I was having! Would deff recommend!

Excellent app, nice and straight forward!

App works well if your recipients follow directions to use it. I had a couple of custom questions and Cara with the customer service team was wonderful in helping with all of my requests.

Amazing support and features would never uninstall this app!

I have been using this app for a couple of years now, and for the most part its been good. When I ran into issues the support team was great and helped me get it resolved. However, the thing that keeps me from giving this 5 stars is the fact that this app is missing some key features that would make it a game changer: 1) Automatically notifying customers of updates on their account/credits. Everytime I post credits on customer accounts I have to go in a manual email them to give them an update on their account. (which is a headache when you are dealing with high order volumes)
2) your homepage just shows your customers in alphabetical order. There is no way to delete accounts made in error or customers with multiple accounts, and you have no way to see the current numbers of your store.. like how much outstanding money you have in credits. There are no analytics, no summaries, nothing. Its a great app at the core, but its in need of some updating.