レビュー (8)

総合評価
4.6
評価レベルごとの件数
  • 評価の63%は5つ星です
  • 評価の0%は4つ星です
  • 評価の0%は3つ星です
  • 評価の13%は2つ星です
  • 評価の25%は1つ星です
2021年1月4日

Tried using this app to display Instagram photos on my website and it continued to not show the photos, rather blank image spaces.
Had to reload the photos and reconnect to Instagram countless times...

Hidden Michigan Monsters
アメリカ合衆国
アプリの使用期間:約1年
Fresh Design Studioが返信しました 2021年1月4日

Hi there,
We're sorry you had an issue with our app regarding the Instagram connection. We know it must be frustrating and that's not how we want our customers to feel at all.

While most of our users didn't have a problem with connecting their instagram account, we want to make sure it also works for you as well.

We are ready to help you troubleshoot and help to make your experience right. Can you submit a ticket in our system so we can help you directly through our portal?
https://freshdesignstudio.com/contact/shopify-support-ticket-from-fresh-design-studio/

2021年9月6日

THIS IS A TERRIBLE APP DO NOT ADD TO YOUR SHOP! I created ALOT of albums and they were showing up fine for a few hours and then all of a sudden they had ALL DISAPPEARED! it took me forever to upload to begin with and all that work for nothing. VERY DISAPPOINTED!

Head To Toes Handmade
アメリカ合衆国
アプリの使用期間:6ヶ月
Fresh Design Studioが返信しました 2021年9月19日

We understand. your frustration. We have resolved this issue for you, as soon as you contact us. The issue was due to an interruption with Shopify's server and API connection. not the app itself. The app is working fine after the connection is established within a few minutes.
Thank you for giving us a try.