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The Freshly representative I communicated with was timely and detailed in her response. I was left with no additional questions. All of my needs were met in one online inquiry/exchange. Thanks Camila Sanchez for your assistance.
Thanks so much for your review. 😊 We'll pass on your message to Camila!
Je recommande grandement cette application, grâce à Freshly tous nos clients peuvent connaitre la date d'expiration de nos produits alimentaires avant même de commander.
Thanks for your 5-star review. ⭐️ We're happy you got your store set up with batch expiry dates for your wholesale business!
There are still some bugs that need to be fixed, I would like to give the APP more chances to change.
Thanks for your review and for working with us to improve Freshly! Our team is trying our best to configure Freshly to suit your specific batching workflow and develop custom JavaScript on your theme for your customer-facing expiry dates.
Really quick and responsive customer service and really good product. It's a good fit for our food manufacturing business.
Thanks for taking the time to write us a review! ✨
I’m Loving This App
I have been using it for a few weeks now and it does everything I need, great job guys. Makes tracking expiry dates of my pet food so much easier. I’m just about to move onto the paid plan now.
We're so happy to hear that it's made expiry tracking easier for you! 🐶 Thanks for your five-star review and all the best during the holiday season. 🎄
Very responsive to questions! The app seems great so far -- this is what we are using for our lot-tracked inventory.
Thanks for your great review. ✨ We're glad to hear that you're enjoying Freshly so far!
Fantastic little app. Using it to track batch numbers and expiry dates on confectionary items. Extremely intuitive and simple to use, very reasonable pricing model and not bloated with unnecessary features. Developers were extremely responsive and helpful over live chat. The best app on our store.
Thanks for your amazing review. 😊 So happy to hear that Freshly is super intuitive and simple to use. 💚
We haven't fully utilised this app yet as the initial setup if you have a lot of products is a big task, counting and recording every single batch and best before date. We are still in that process. However what we have experienced so far is some incredible support, willing to go above and beyond with any issue you may have. We're very impressed so far. Thank you.
Thanks for your kind review—we'll pass your message to our support team. 🙌 Please let us know if we can help with anything else!
I had used this app for almost 2 years. Everything seems working fine until i noticed that i had product expired that i was not able to delete the batch. Contact the support and for over 1 week they tried to fix the issue but then i got no answer and start noticing that i had other product with same issue. I have installed the app and now the expiration still showing on my store. I have contact support, again, and i hope they got back to me to remove all the codes. Expensive app that didnt work for my store!
We sincerely apologize for the inconvenience and frustration you've experienced with our app. Our team had sent an access request to learn more about the issue and troubleshoot but it seems to still be in a pending state. It’s super important to us that we make things right for you. I’ll be keeping a close eye on your case and have reached out again.
just improve little bit of reverts rest all good. good responsive and able to resolve your concerns.
Thanks for your review! ✨