Recensies (40)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 88% recensies zijn 5 sterren
  • 8% recensies zijn 4 sterren
  • 3% recensies zijn 3 sterren
  • 3% recensies zijn 2 sterren
  • 0% recensies zijn 1 sterren
27 januari 2021

Fantastic little app. Using it to track batch numbers and expiry dates on confectionary items. Extremely intuitive and simple to use, very reasonable pricing model and not bloated with unnecessary features. Developers were extremely responsive and helpful over live chat. The best app on our store.

MixChick
Verenigd Koninkrijk
Ongeveer 2 maanden gebruiken de app
Freshly Commerce heeft geantwoord 27 januari 2021

Thanks for your amazing review. 😊 So happy to hear that Freshly is super intuitive and simple to use. 💚

31 januari 2023

We haven't fully utilised this app yet as the initial setup if you have a lot of products is a big task, counting and recording every single batch and best before date. We are still in that process. However what we have experienced so far is some incredible support, willing to go above and beyond with any issue you may have. We're very impressed so far. Thank you.

Clearspring
Verenigd Koninkrijk
Ongeveer een maand gebruiken de app
Freshly Commerce heeft geantwoord 10 februari 2023

Thanks for your kind review—we'll pass your message to our support team. 🙌 Please let us know if we can help with anything else!

13 oktober 2023

Great support for every request! 5 stars deserved!

EAT B2B
Italië
16 dagen gebruiken de app
Freshly Commerce heeft geantwoord 7 november 2023

Thanks so much for your review! We'll be sure to pass on your message to our support team. 😊

11 april 2021

Freshly has been a godsend to our company. It allows us to track a lot of additional information related to our consumable products such as batch numbers, expiry dates, received dates, invoice numbers, barcodes and bin locations with ease. It even makes the return of product an ease. Their batch reporting is excellent should we ever have a recall and need to contact customers who received a recalled item. Best of all, it informs us before our batches expire that they are coming close to expiry which allows us to put them on sale before it's too late. Our batches are even removed from inventory automatically a specified number of days before they expire which reduces the risk of customers getting old product without any intervention on our end. It then emails us to let us know so that we can remove the physical inventory, As if that wasn't enough, they have the best packing slips I have ever seen. They contain every piece of information you could ever want and make it extrenmely easy to customize the packing slip to your specific needs. We set ours up to display batch, bin and qty information for each batch used to fill an order for each product on the order. This makes it extremely easy for our shipper and for our customer service team if an item is returned. All this information is also stored with the order in Shopify. What an amazing app that is only outdone by their customer service :) I highly recommend it to any merchant selling consumable products! Thanks Basil and Lichen for quickly adding the features that we needed to integrate Freshly seamlessly into our business processes :)

Premium eJuice
Canada
23 dagen gebruiken de app
Freshly Commerce heeft geantwoord 11 april 2021

Thanks so much for your thoughtful and amazing review. 💕 It's a pleasure working with you!

- Lichen & Basil

30 oktober 2020

Installed recently this app to help me manage the expiry date of cosmetics and skincare products. It's definitely helpful and the support team responds promptly in my case Basil answered me through the chat and wad really kind and followed up the issue I encountered

Local Beauty
Italië
21 dagen gebruiken de app
Freshly Commerce heeft geantwoord 1 november 2020

Thank you so much for taking the time to share your experience here. I really appreciate your kind words and your great review! 😄 I'm also happy to hear that Freshly is able to help you manage your cosmetic products.

8 mei 2023

In theory, does what it says. Practically, not really, price changes randomly for products, no sales tag so no clue what discount was applied, also expired items go out automatically, but i still want to sell them and no option to continue selling the item. Wrote several messages to support, but it seems that they are too busy to reply to me.

Kind regards.

PHISELLER PREMIUM UK®
Verenigd Koninkrijk
19 dagen gebruiken de app
Freshly Commerce heeft geantwoord 8 mei 2023

We appreciate you reaching out to us. According to our support records, we've replied to your inquiry once and followed up again, but it's possible they landed in your junk folder. We'd love to help fix the issues you've been experiencing, as all of the ones you've mentioned are features that can be modified in your settings. We will reach out to you again via email today!

18 januari 2023

Great Customer service- We sell items with Best Before rather than actual expiry dates-

they are looking at ways to allow a bit more flexibility for selling post BBE date and further discounts etc. So hopefully that will happen!

Black Box BBQ
Verenigd Koninkrijk
5 dagen gebruiken de app
Freshly Commerce heeft geantwoord 10 februari 2023

Thanks so much for your review and for letting others know how you're using Freshly!

1 januari 2021

I'm using this to help track batches of skincare products. The option before was either to keep a manual record (which we were doing) or pay for an inventory management system which would be too complex for our current needs. Freshly is well designed and easy to use. It's reassuring to know we can get all the essential info, such as batch delivery & expiry dates, how much of each batch is left and which customers it's been sent to, at the click of a button.

Harborist
Verenigd Koninkrijk
3 dagen gebruiken de app
Freshly Commerce heeft geantwoord 1 januari 2021

Thanks so much for your thoughtful review 🤗 Happy New Year!

3 december 2021

This app is amazing and simple and seemlessly does exactly what it needs to. I am only not using it because of the price. amazing other than that.

Arcanna.us
Verenigde Staten
Ongeveer een uur gebruiken de app
Freshly Commerce heeft geantwoord 28 december 2021

Thanks so much for your lovely review! ⭐️Please don't hesitate to reach out to our team if you have any questions about pricing. We're always happy to help!

19 juni 2023

The outstanding support and professionalism of the support team truly impressed me. They were highly efficient, fast, and ready to provide solutions.

www.mikudeluxe.de
Duitsland
2 minuten gebruiken de app