Fuel: Print on Demand , 276 recensioni

Originally, Fuel's customer service was spot on and responded in a timely manner. However, now they don't even address your questions and simply ignore the parts they don't want to answer. I ordered samples recently and they were horrendous - the design was faded, cracked, and tiny compared to the size of the garment. They didn't even give me a full refund! The only plus is their pricing which is the cheapest I've seen anywhere. I guess you get what you pay for. There needs to be serious improvements in print consistency, quality, and customer service. I was looking forward to working with them but now I have to look elsewhere.

UPDATE:

It was a bit of a rocky road in the beginning, but once I was able to reach someone from Fuel, they were amazingly friendly and assisted me with an order issue I was having. They continued to follow up with me throughout the process, notifying me when my order was sent to print and when it was shipped. This really helped me change my mind about them and I will continue to use their services in the future!

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How many times do I need to reach out for support before they contact me back? I’ve sent three emails about an order and I’ve heard absolutely nothing. They are giving my shop a bad reputation, unfortunately and I want to use their service.

Aside from that, quality is mostly good. The colors don’t entirely match when you receive the item so the mock-ups looks way better than how they actually turn out. If your design colors are really close to the shirt color, order a sample. I had to remove pieces from my store because of this.

Hope to hear from ANYONE soon. I can change my rating if they make it right. I guess we will find out.

Products are in great quality and very good to use and also want to thank the excellent customer support.

I use Fuel to sell merchandise (t-shirts and mugs) for my business. It's awesome to have a service that handles my orders for me, with zero issues. Great quality tees and quick shipping time. Stellar service!

I am using this app and highly satisfied with the service provided. It is nothing short of an awesome experience

I have been using the fulfilment app for three months now. The shipping is one of the fastest and product pricing is unbelievable. Max has been very helpful from day 1. He is awesome and very very supportive. I am glad I found this app. Thank you!

I placed an order on Sep 20th, and it's Oct 15th and still showing "shipped". What a joke. Don't waste your time. They lure you with the low prices, but you pay for it in reputation and returns.

It's a very good app till now if you are just starting out in this business. Trust me. Go for it without waisting a minute.

I want to say this app has been a god send with the production times and quality. Thank you once again as you have become my primary dropshipper now

Fuel is a great app which is easy to use and comes with lot of features and products. It is very easy with Fuel to design and publish any product.