Fuel: Print on Demand , 276 recensioni
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They are censoring anything to do with President Trump. No matter if you own and create your own artwork or not. They use AI to knitpick and cancel orders without notifying you. Our company has made them hundreds of thousands of dollars and they just cost us over 400 sales. We are done with Fuel and will be making our own shirts going forward. This is a waste of time app for anyone who is a freedom loving American who knows there should be no censorship in a FREE COUNTRY. Before they say anything, we are Flag and Cross website. We have no issues with standing up for Freedom and letting people know who we are and why we are upset.
Dear Flag and Cross,
Thank you for your feedback. We want to assure you that our policies are in place to respect intellectual property rights and are not intended to suppress free speech or political expression.
It’s important to clarify that, similar to other public figures, President Trump's image, name, campaign taglines, and/or slogans are protected under copyright laws. This means that for anyone to use these elements for monetization and/or commercial purposes, such as selling merchandise, you will first need to obtain a license to use the associated intellectual property.
Thank you for your understanding and cooperation.
The Fuel POD Team.
I had this app installed awhile back. Ran out of blanks and notified me when the order needed urgent fulfillment. Would not recommend, causes more stress than needed.
Dear Moon of the West,
Thanks for your feedback. We’re sorry for the hassle our stock shortages and slow communication caused you. Your words hit home, and we’ve been working hard to do better.
This past year, we’ve really buckled down on improving things, focusing particularly on establishing a process that allows us to be more proactive in identifying and alerting about order issues before they escalate to a point where our customers need to reach out to us. In the last six months, we’ve seen real progress. Our team has become more adept at quickly identifying issues, informing our sellers early, and resolving problems swiftly to ensure timely order fulfillment and better communication.
We know we dropped the ball, and we’re genuinely sorry. We’re here if you need us or would love to discuss more,
Thanks again for pushing us to improve,
The Fuel Team
All 5 Star Review are Fake from INDIA! Fuel is ooShirts with 1655 Complaints on Better Business Bureau this year. They are also Scalable Press and have been reported as a Scam multiple times on Trustpilot and Various other sites. DON'T BELIEVE ME LOOK IT UP!!! Also if you're looking for help with an order please expect copy/paste responses as thats all they do. I'm pretty sure its just one person using different names to copy/paste answers. Good Luck they're complete trash!
Very poor customer service, they don't even reply to you even after 24 hours. You have to wait a long to get a reply. Their app doesn't work it won't show tracking detail for the orders i complained about and they promised to give a tracking details sheet and still not given it to me its been 3 days. Their production time is 5-12 business days and the orders of the march are still in production. Please don't use this vendor they will promise you that don't respond to you properly and take huge time to reply. They deserve negative stars.
I think all 5 stars reviews were rated by their own staff.
First, you can realize the language is so abnormal.
Second, the service is very bad, they ship wrong products to our customer many times.
Third, the customer service is the worst. They keep ignoring our emails. Even when they reply to us, they never apologize if they are wrong. They also don't want to help us.
Such a bad experience.
Avoid this app. There are better POD companies out there. Quality, shipping time, support and every other thing is horrible.
I've been using two other services to get started with my Customer Dirt Track Racing Shirts and apparel. I stumbled on Fuel by accident and after getting a sample I made the switch. I've actually started making some money with the low prices. My first year with the other services I barely made $400. My first month with Fuel I've made over $1200. On top of the $$$$$, the print quality is better than the other services I used in the past. Brighter and more crisp prints. a little larger back print area and very quick responses. I am more than pleased and my customers are as well.
HIGHLY HIGHLY recommend!
****taking this all back. They were great for the first 30 day trial. after that a major drop off. They won't contact you back and will send out terrible product. They can't get an order out of the shop in under a month.
before you try them, check out the BBB and you'll learn everything you need to know. TONS of filed claims against them.
https://www.bbb.org/us/in/indianapolis/profile/custom-shirts/ooshirts-inc-0382-90017749
I have many orders which are almost 1 month but they still do not get them out. If not, it's still in pre-shipment status. I got a lot of negative review and refund to my customer as well because of the late shipment. I'm really really disappointed with their service.
Hope that they will be better in the future.
VERY VERY BAD, Too many orders have not been produced even though it has been more than 20 days......
Worst POD company ever. They will ruin your business. Don't fall for this trap.
They are actually ScalablePress (the worst POD company in existence). They just renamed themselves to FUEL since they have zero reputation and they are ashamed of their name "Scalablepress" and their old app had 1 star and was kicked out by the Shopify.