Fuel: Print on Demand

The customer service is terrible. They will NOT ship your item within the timeline set on the website. You will have a angry customers. It's not worth the $3 cheaper prices. What a damn nightmare. Customer service was god awful, after I saw that my order didn't ship in 10 days, I asked for a refund. They told me we can refund the shipping fee. So they suggested never sending my order and refunding $5. Amazing. I wish that receive the same level of customer service that they provide. Thank God for credit card dispute process.

Very cool app. Their customer service is very helpful too. Having Good Experience with Fuel POD, finding timely update on ordered product from production to shipping to delivery status.Happy to be connected.

Just in the beginning steps with trying this vendor and the communication w/ the team has been phenomenal! Very quick with their responses and super friendly. I am very excited to see where this new relationship goes!

Originally, Fuel's customer service was spot on and responded in a timely manner. However, now they don't even address your questions and simply ignore the parts they don't want to answer.I have many orders which are almost 1 month but they still do not get them out. If not, it's still in pre-shipment status. I got a lot of negative review and refund to my customer as well because of the late shipment. I canceled the application and did not receive a refund

I have been using this app for approximately 6 months now. Normally the production and shipping time is very quick, but the coronavirus pandemic has impacted the majority of PoD providers. Regardless, the staff members are always responsive and helpful. I had an issue with the print quality of a shirt and they were willing to replace it with no hassle. They also provide good products for a great price. I have fulfilled multiple orders using this print provider and my customers have all been satisfied with the products that they receive.

You lost my business. Shame on you for deceiving your customers. We all count on you and you have failed to deliver.

I am using this for over a year and I love it, its economical, and top-notch service from the support team.

The prices are very reasonable and the best thing is the support. I love working with fuel as they make everything very convenient. You guys must use it. I used this app to fulfill my orders and they did everything faster

I used this app only once and its print and fabric's quality is too good. Must recommended! Looking forward to do more business with Fuel

This app is super easy to use and is going to really help take my store to the next level! It is very intuitive to get started and the prices are easily the best compared to any other vendor I've used on Shopify or elsewhere.

Some other highlights:
- Printing speed blew my expectations. Some products printed and shipped on the same they were received
- Support is great whenever I need it
- They are continually adding new products
- Templates to help me create more products with the colors and other sizes I like