Avaliações (293)

Classificação geral
4,4
Número por nível de avaliação
  • 71% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 4% das avaliações são de 3 estrelas
  • 3% das avaliações são de 2 estrelas
  • 18% das avaliações são de 1 estrelas
6 de março de 2024

Great customer service, beautiful printed shirts, trustworthy

Dog Tag Shinone_Skulltee
Estados Unidos
8 meses usando o app
Fuel POD deixou uma resposta 10 de abril de 2024

We are soooo thrilled to hear you're enjoying our service! 😊 Thanks for the love and trust! 🙌👕

22 de fevereiro de 2024

Good service

Suzitee Store
Hong Kong, RAE da China
11 meses usando o app
Fuel POD deixou uma resposta 7 de março de 2024

Thank You :) We're all smiles knowing you enjoyed our service

29 de junho de 2023

The staff at Fuel has been amazing to our team; they get things done, make things right, follow up, and offer advice on things to sell. I couldn't ask for a better POD vendor to work with. I don't understand the negative reviews. I'm happy, my customers are happy. Keep the Fuel tank on full! =)

I Support LGBT
Estados Unidos
Quase 2 anos usando o app
Fuel POD deixou uma resposta 7 de março de 2024

Wow, thanks for the glowing review! 🌟 We're thrilled to hear that you've had such a positive experience with us. Keeping that Fuel tank on full and making sure you and your customers are happy is what we're all about! Thanks for your support and trust.

Cheers to more success together! 🚀

29 de agosto de 2023

They are censoring anything to do with President Trump. No matter if you own and create your own artwork or not. They use AI to knitpick and cancel orders without notifying you. Our company has made them hundreds of thousands of dollars and they just cost us over 400 sales. We are done with Fuel and will be making our own shirts going forward. This is a waste of time app for anyone who is a freedom loving American who knows there should be no censorship in a FREE COUNTRY. Before they say anything, we are Flag and Cross website. We have no issues with standing up for Freedom and letting people know who we are and why we are upset.

Flag and Cross
Estados Unidos
Mais de 1 ano usando o app
Fuel POD deixou uma resposta 6 de março de 2024

Dear Flag and Cross,

Thank you for your feedback. We want to assure you that our policies are in place to respect intellectual property rights and are not intended to suppress free speech or political expression.

It’s important to clarify that, similar to other public figures, President Trump's image, name, campaign taglines, and/or slogans are protected under copyright laws. This means that for anyone to use these elements for monetization and/or commercial purposes, such as selling merchandise, you will first need to obtain a license to use the associated intellectual property.

Thank you for your understanding and cooperation.

The Fuel POD Team.

10 de agosto de 2023

Offering a competitive base cost for POD, diversity in catalog, they have good CS team also. Therefore, in high-peak season, fulfillment can take more time.

khoabon
Vietnã
Mais de 1 ano usando o app
Fuel POD deixou uma resposta 7 de março de 2024

Dear Khoabon,

Thank you immensely for your thoughtful feedback! We're thrilled to hear that you appreciate our commitment to providing excellent customer service, a diverse catalog, and competitive pricing. Your kind words mean a lot to us and serve as a testament to the hard work of our team.

Regarding your feedback about fulfillment speed during peak seasons, we truly value your input. Over the past year, we've dedicated significant efforts to enhancing our fulfillment performance, particularly during high-demand periods. We're delighted to share that our efforts have yielded positive results. In fact, during Q4, our service level agreement (SLA) saw an improvement of over 10%, with the majority of orders now falling within a 2-3 day SLA.

We're continuously striving to ensure that your experience with us exceeds expectations, and your feedback helps us in this endeavor. If there's anything else we can do to further improve your experience, please don't hesitate to let us - support team know.

Thank you once again for your valuable feedback and for choosing us as your partner :) <3

4 de julho de 2023

I had this app installed awhile back. Ran out of blanks and notified me when the order needed urgent fulfillment. Would not recommend, causes more stress than needed.

Moon of the West
Estados Unidos
7 meses usando o app
Fuel POD deixou uma resposta 6 de março de 2024

Dear Moon of the West,

Thanks for your feedback. We’re sorry for the hassle our stock shortages and slow communication caused you. Your words hit home, and we’ve been working hard to do better.

This past year, we’ve really buckled down on improving things, focusing particularly on establishing a process that allows us to be more proactive in identifying and alerting about order issues before they escalate to a point where our customers need to reach out to us. In the last six months, we’ve seen real progress. Our team has become more adept at quickly identifying issues, informing our sellers early, and resolving problems swiftly to ensure timely order fulfillment and better communication.
We know we dropped the ball, and we’re genuinely sorry. We’re here if you need us or would love to discuss more,

Thanks again for pushing us to improve,

The Fuel Team

15 de junho de 2024

The most awesome customer service, impressive range of products and very practical app features. They have everything to help me start my business and to make it succeed.

BBQ
Estados Unidos
28 dias usando o app
15 de junho de 2024

Fuel is the most underrated POD platform on here considering their capabilities and capacity. I am looking forward to test them how far they can go to satisfy my customers.

VintageMusic
Estados Unidos
27 dias usando o app
15 de junho de 2024

Love the ease of use and the overall service quality is excellent. Keep it up!

Fashion Designing
Estados Unidos
26 dias usando o app
3 de setembro de 2020

I use this app to set up my store. It is easy to set up the items and add the graphics and love the pricing and support

LetUsDesignIt-On Time Business Services
Estados Unidos
Mais de 4 anos usando o app