Avaliações (410)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 79% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 3% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 13% das classificações são de 1 estrelas
4 de julho de 2020

I have many orders which are almost 1 month but they still do not get them out. If not, it's still in pre-shipment status. I got a lot of negative review and refund to my customer as well because of the late shipment. I'm really really disappointed with their service.
Hope that they will be better in the future.

Makebettershirt
Vietname
Over 2 years usando a aplicação
Editado a 11 de maio de 2020

this is the best print on demand app ive ever used and has the best prices love it so much, thank you max!!!

AVANI
Estados Unidos
2 months usando a aplicação
19 de abril de 2021

VERY VERY BAD, Too many orders have not been produced even though it has been more than 20 days......

ATEEZ
Estados Unidos
Over 2 years usando a aplicação
12 de maio de 2021

Worst POD company ever. They will ruin your business. Don't fall for this trap.
They are actually ScalablePress (the worst POD company in existence). They just renamed themselves to FUEL since they have zero reputation and they are ashamed of their name "Scalablepress" and their old app had 1 star and was kicked out by the Shopify.

JaneseApparel
Estados Unidos
Over 2 years usando a aplicação
6 de janeiro de 2020

Go with this app! Fuel is making POD affordable which is impossible to find elsewhere. Quality products and excellent customer service as well.

Benoeco
Estados Unidos
2 months usando a aplicação
Editado a 23 de maio de 2022

Orders over last 2 months have taken 8+ days to ship with at least one order taking 17 days to ship from the payment date. Support is slow and not helpful. My last orders are now at 10+ days post payment and i am being told they are waiting on blanks! Do yourself a favor and go with someone else.

Mister Snarky's
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por Fuel POD 9 de junho de 2022

Hello Eric. Thanks for your honest feedback. We are getting more blanks to fulfill our orders. The blank shortage is industry-wide, but we are also taking steps to help improve the situation for all of our sellers. Keep your eyes open for an announcement in the near future.
- Lyman

Editado a 20 de agosto de 2021

The product quality problem could not be solved, and I received many complaints, 1* rating from customers.
I will update this review if they fix it.

ACME Shirt Store
Vietname
Over 2 years usando a aplicação
Questão respondida por Fuel POD 31 de agosto de 2021

We're sorry to hear this, ACME Shirt Store. We reached out to you directly to resolve this issue.

Editado a 11 de maio de 2022

I was tempted by their prices and variety of items they have but I don't recommend this provider. Their inventory is not linked to their actual items so you have to check an inventory list in order to make sure your items will be produced. If it isn't in stock, they won't tell you until a week later. Every time I've asked about a late order they spend days telling me it's on the verge of being shipped; I assume customer service is just told you tell you what you want to hear honestly. There are many better print providers out there, I wouldn't deal with the hassle of Fuel unless you have a very low sales rate and your orders aren't tied to any urgency.

TheTinyTurtleCo
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por Fuel POD 18 de maio de 2022

I appreciate your product feedback Sarah, and completely understand the need for this feature and will defiantly consider adding it in the future. However, we do have a website where you can check our inventory. Please reach out to our customer service team and they will be more than happy to share it with you. I want to make selling products as easy as possible for you and all of our sellers.
- Lyman

17 de maio de 2022

A horror story... Just like some comment from this page... they always tell you that your orders are on the verge to be shipped... I wouldn't recommend this company to any serious and long term seller... Two weeks since order date. TWO WEEKS !!!!

customphonecasesstore
Sérvia
Over 2 years usando a aplicação
Questão respondida por Fuel POD 18 de maio de 2022

I'm sorry to hear you had a poor experience with us, customphonecasestore. We're working on improving our service. Please reach out to our customer service team and we will make it right. We hope to hear from you soon.
- Lyman

19 de maio de 2021

I have used this app and it is one of the best Print on Demand apps I have used so far. Great products and great service. Totally recommended.

Axocart
Índia
2 months usando a aplicação