Fuel: Print on Demand

Thought this app would be a great provider for our company. Placed an order for a couple hundred dollars for some samples, multiple shirts had defects in their printing. A lot were already chipped straight from the box, prints weren't centered or aligned correctly, some shirts looked like they had run out ink as the colors were faded. Certainly not the kind of products we would want our customers to receive.

I can not satisfy with your service. Very Slow, Delay without notice. Refuse and refund at the end of handling time. Not only one time you make me disapointed.

Update as of june 2022: FUEL POD used to be good, right now, they are atrocious. So many delays with shipping times. They'll give some updates about their shipping times being 3-5 biz days when they fully know its not true. So many other reviews of them being absolutely bad in recent months.

Fuel is by far the best, most rocking app for POD business. Such a simple though elegant user experience. Totally sold on it.

Initially, I would've given them 6 out of 5 stars. They were prompt, the orders were on time (and insanely fast), and the prices were outstanding. Then orders started getting wrong....and the wrong items were shipped....and they were taking longer and longer....until finally I am having to sever my relationship with them altogether. There are still positives about this app - but the fundamental aspect of a fulfillment center is to fulfill orders...and Fuel simply cannot do that. Customers were waiting 4-5 weeks with no end in sight for orders - until I started having to refund customers their money. Hopefully they get their act back together - but for now, you should avoid at all costs.

print quality is always great! Price is right! production time is fast! customer service is very responsive! Hector with the customer support team rocks! he has handled all my questions and issues ive ever had with fuel! he should be promoted! highly recommend!

$5 for one shirt plus $3 for each additional. This is greed, this is robbery! If they do not change this, do not use them!

Great customer service and very fast response time! Lyman is who I chatted with and he was great. I've listed their goods on my store and gotten sales but have not placed a test order for myself to see the print quality yet. I'll be doing so later this week and I'll update this review. So far nothing but great reviews from my customers so I expect it will be fine.

I'm COMPLETELY new to this eCommerce thing. I stumbled upon this app before I even had a Shopify account. As a matter of fact, I didn't really know what Shopify was.
This app was why I jumped in headfirst. I have a tendency to research things quite extensively before I take a plunge. This was no different. I searched out all the Print On Demand apps I could find. I read reviews. I watched YouTube videos. I visited MANY websites to see their offerings. I couldn't find a better alternative.
Fuels' prices are far below the next closest competitor. Their shipping is top-notch. Support? It's always been spot on and questions are fielded on a personal level that makes me very comfortable. I never feel like I'm just another number.
They handle single item orders just as well as large quantities.
The app is incredibly easy to install. No coding. Click it and go. Set a few preferences and it's yours.
They have a wonderful feature at the bottom of the "Add Products" page. You can create templates! If you commonly group several products together, such as long and short sleeve t-shirts and sweatshirts and hoodies, you can choose your options (sizes and colors) one time and reuse the template over and over. It saves a ton of time adding new products to your store.
I'm extremely pleased with Fuel! And, No, this was not a paid advertisement.
Get it! You'll be glad you did.

I have been beyond pleased with Fuel since day 1. I have been through a number of vendors that do not compare to Fuels quick shipping and printing time along with the pricing and quality. Keep up the amazing work!