Galerij met uitgelichte afbeeldingen
Accepteer veilig bestellingen die u momenteel verliest door valse afwijzingen van fraude (Hoog Risico) en betalingsverloop
FUGU biedt een meerlaagse fraudebescherming, analyseert klantgedrag na het afrekenen, verifieert klanten, registreert interacties en waarschuwt voor fraude. Handelaren kunnen geselecteerde bestellingen dynamisch routeren naar het chargeback-beschermingsplan of gewoon onze risicoaanbevelingen volgen. Om betalingsverloop te minimaliseren, biedt FUGU ook een Promise To Pay-mogelijkheid die verzending garandeert voor mislukte betalingen. Voordat een bestelling wordt afgewezen, zal FUGU doorgaan en proberen uw klant verder te identificeren tot aan de verzending
- Risicoscore - analyse van klantgedrag en veilig verzenden van meer bestellingen
- Chargeback Garantie - selectief routeren van bestellingen naar chargeback-beschermingsplan
- Geautomatiseerde Verificaties (KYC) - Handtekeningen, Selfie ID's & Creditcard Scans
- Bewijs Vertegenwoordiging - klaar voor gebruik log uitdagende ongerechtvaardigde geschillen.
- Inzichten in Betalingsefficiëntie – conversie stimuleren en verloop minimaliseren
Bevat automatisch vertaalde tekst
- Hoogtepunten
- Rechtstreeks te gebruiken in het Shopify-beheercentrum
Talen
Engels
Deze app is niet vertaald in het Nederlands
Werkt met
Stripe, Paypal, HypCategorieën
Automatiseringstaken
Aanpassing
Prijs
Ontdekken
Gratis
- Monitor 250 Bestellingen/maand
- Vooraf ingestelde Scenario's - Regelwaarschuwingen voor risicovolle bestellingen
- 25 "Handmatige" Klantverificaties per maand
- AI Fraude Analyse
Beschermen
$99 /maand
of $1,008/jaar en bespaar 15%
- Ontdekken +
- 500 Bestellingen/maand
- Wijzig Vooraf ingestelde Scenario's
- 50 "Handmatige" Verificaties - Tekst, kleur en Logo Branding
- E-mail Ondersteuning
Conversie Plus
$249 /maand
of $2,544/jaar en bespaar 15%
- Beschermen +
- 2K Bestellingen/maand
- 5 Aangepaste Scenario's + Auto Regel Acties
- 250 "Geautomatiseerde" Verificaties
- Geavanceerde Fraude Inzichten
- Prioriteit Ondersteuning
Schaal
$599 /maand
of $6,108/jaar en bespaar 15%
- Conversie Plus +
- 10K Bestellingen/maand
- Onbeperkte Scenario's
- Onbeperkte Verificaties-Custom URL & Afzender
- Exporteer Chargeback Bewijs
- Expert Ondersteuning
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Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd.
Recensies (12)
This app has been a game-changer for our e-commerce business. It quickly and accurately flags suspicious orders, helping us reduce fraud risks significantly and not miss any legitimit orders we could have missed.
The real-time monitoring feature ensures we stay one step ahead and the service from the FUGU team is simply amazing, and the support team is always responsive and helpful. Highly recommended for anyone looking to safeguard their store from fraud while keeping operations smooth!
Before I used that app, I lost A LOT of money on cases in chargebacks and cancelled many high &medium risks orders of based on Shopify analysis. Once I have started to use the app, I haven't lost even 1 case!!!
99% of the cases that I have were on high order values and with the help of FUGU, I have created rules that if an order is above $300 then, the app will send an SMS+Email to the customer for ID SCAN or Card Scan
. When customers didn't send it, I knew that the order might be a fraud and I tried calling the customers. Customers who haven't answered their phone, I knew that they are fraud. Also, I really liked their customer service!
Tal delivered outstanding customer service, while FUGU has proven invaluable in minimizing erroneous order rejections and mitigating chargeback risks, thus reducing manual administrative tasks. Effective customer support and streamlined operations are crucial for business success.
Customer service answered all my questions. Assistance went above and beyond for me. Highly recommend it.
Thank you very much.
Beyond frustrating experience trying to get this app set up. The app does not check your existing orders and so I reached out to the support team who offered to manually check it for me. After several days of waiting and hearing nothing back, I reached out to them to find out what was happening and even though I was messaging the same person, I had to repeat all over again because they had no recollection of the conversation or the fact that they've left me waiting for my information. After being asked to repeat myself for the third time I uninstalled the app. Total waste of time and terrible support experience. I found the app itself is very basic and does little to enhance the existing Shopify fraud analysis not ideal if you're looking for something more robust.
Hi Laura - Thank you for your feedback, Amir the CEO of FUGU.
I'm personally responsible for level of service provided to our customers.
I have discussed your case with our support team, and it is clear that FUGU'S team fell short in providing the timely and efficient service you deserved.
After a deep dive with my team to review your account, with a particular focus on the specific 2 orders that you mention in the chat. We were unable to analyze them on FUGU due to Shopify Data Policy.
I'm committed to making your experience with FUGU a positive and fruitful one.
I've sent you an email outlining a detailed plan for how we can proceed, including a special offer designed just for you. I am confident in our ability to secure more orders for you in the future, helping to accept more false declines and boost your revenue.
Your satisfaction with our service is our team’s top priority, and we are all committed to ensuring that our partnership is not only beneficial but also financially advantageous for you.
Best,
Amir
Ondersteuning
fugu kan al je vragen beantwoorden over FUGU ‑ Every Payment Counts.
Hulpbronnen
Geïntroduceerd
12 augustus 2020
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