Fulfillrite Order Fulfillment

The reviews here on Shopify were instrumental to my choosing Fulfillrite as my company's fulfillment service, and now I'm back writing one. Thanks to the Fulfillrite team for helping us through the setup and checking in to make sure it was all going well. Great service! Everything works flawlessly.

Fulfillrite is an amazing app to use with shopify. Fulfillrite has great customer service and has made adding my online store so easy and efficient.

Shopify and Fulfillrite work perfectly together. My customers go to our website and order and I have to do nothing. All my orders automatically go straight to Fulfillrite for processing. They work together perfectly with zero problems. I can just focus all my time on building my business and not worry about shipping.

Fulfillrite has been our best and proudest business decision this year.

Joe has been extremely helpful in answering all our questions and helping us get our shipping services set up exactly the way we needed it.

The automation with shipping that Fulfillrite provides has been a blessing for our business and provides us with an efficient and scalable solution as we grow.

We've tried two other fulfillment centers before switching over to Fulfillrite and would highly recommend them to all other stores.

Charlie and the team at Fulfillrite are always extremely helpful and on top of it! Their app integrating with Shopify really makes the entire experience as simple and stress-free as possible. It's great to have peace of mind when it comes to fulfillment and spend that time focusing on all the other things that come with running a shop.

Fulfillrite is a great app, with excellent customer support. They're very responsive and efficient, and they made the initial set up process much easier than we were expecting.

Their integration with Shopify works seamlessly, and our materials are shipped promptly. It's great to know that they are communicating with our customers and that we can entrust our shipping to someone we know is doing it well.

Fulfillrite is a wonderful service that has taken the biggest headache of my business out of my hands: Fulfillment. Not only does there app flawlessly integrate with my shopify account, their core fulfillment business is excellent. Fulfillrite automatically receives my orders from Shopify, processes the orders quickly, and ships them out all over the world at minimal cost and with no effort on my end. Overall, using Fulfillrite has been great!

Easy to set up. Joe, our account rep, has been same day in response and has provided solutions for all our issues. Fulfillrite feels like they are part of your own team.

Starting a business requiring trust and faith in a new partner is no small task - and you can find no better partner than Fulfillrite. Like you, I read the reviews and wondered if it were possible for a company to actually live up to the hype - and I can honestly, wholeheartedly and unreservedly state YES. Joe and his team were instrumental in helping us get hundreds of units shipped - not over time, not in a matter of weeks but literally in a matter of hours.
From the first notification that our pallet of product had arrived to the shipping notifications with tracking going out to our customers was lightning fast. Our customers are thrilled and excited to see this kind of fast turnaround - and our brand has only been strengthened by this relationship. We're looking forward to a continued partnership and encourage you to similarly trust and have faith that you've found the right partner.

★★★★★

FulfillRite web portal is easy to use and everything is working great. We are a Canadian company and this service allows us to ship USA orders in 2 or 3 business days for half the price of Canada Post. It's faster, cheaper, and everything is tracked. It also allows us to ship Canadian orders by ourselves using another fulfillment company. It is a very flexible solution and service is great too, thanks to Charlie and Joe. Web portal is not fully mobile optimized but it's working ok on my iphone. I installed Shopify app and a bookmark to Fulfillrite web portal on my iphone and business is fully portable and automated. It's definitely a great addition to our business.

The only downside is that they don't have a warehouse in Canada. For Canadian and UK fulfillment we use Shipwire. We clearly see the difference between the 2 services.

Communication: Fulfillrite will answer any question same day. With Shipwire you often have to wait 3 days, it's never the same person who answers, you constantly have to re-explain the issue.

Time to process incoming inventory: With Fulfillrite my stock is ready to ship same day. Sometimes I even receive the notice before my transporter mark the shipment as delivered. It is fast! and you can start selling right away. With Shipwire I always have to wait as long as 6 to 7 days after delivery for my inventory to be available to ship. It's way too long, how don't even understand how they can be so slow.

Shipping price: Fulfillrite pass on their great rates, it's cheaper to ship with them. Shipwire markup on shipping price. For the same shipment to California USA using USPS Priority Fulfillrite will rate shipping at 6.51 USD, while Shipwire will cost you $9.97 + 1.50 (expended carrier). For the same box, Fulfillrite will cost 0.30 and Shipwire 0.46. All those fees add up quickly. Shipwire will even charge you for a recycled box from another company where they don't even remove labels... it looks so unprofessional.

Warehousing care:
Fulfillrite will make sure they never ship a damage product. You can talk to them about any issue and they will quickly adapt. At Shipwire they open boxes and leave them open, you have dust all over your product. They clearly damage our products but ship them anyway.

Managing lots simply:
Fulfillrite simply manage lot, first in first out. For a cosmetics company it's a must and they do this without any fuss. At Shipwire they say they manage lots but actually they don't. I discover this when I tried to ship myself some inventory. They shipped newest products first and the old one were left on the shelf. I got left with expired products and thousands of dollars of loss.

It's just too bad Fulfillrite is not available in Canada and UK. I would be your first client!

Four and a half years later, and we are still committed to our relationship with Fulfillrite. Over the years, I continue to be impressed by how easy they are to work with, how smart they are, and how responsive they are. The app has improved over the years, and it seems like every time I think, “It would be nice if the app did this,” within a short period of time, even without me requesting it, the app ends up doing the thing I wish it did. It’s often updated before I even realized I needed that update in my life. While the app design is very simple, it is so robust and provides me with reports I want, the ability to check shipping prices easily, and they are now working on a beta to link their shipping prices to Shopify… genius! Joe is super kind, helpful, and responsive. I couldn’t ask for a better partner!

**********************
Original review from November 2014:
Fulfillrite does an amazing job at everything. During our initial contact, we had great service as they helped us understand how the app would work, and also how we can use it for our Kickstarter campaigns. We had many calls and emails back and forth, and I was so impressed that they had thought of EVERY detail. There was no question I could throw at them that they didn't have a solid response to. This was impressive, and I was getting hooked. Then we took the leap and started to use them. The app is amazing as it does all the work for you. Orders from Shopify show up quickly over in my Fulfillrite account. And Fulfillrite's website is just amazing. I can import orders, add orders manually, or the orders are automatically there from Shopify. And then the Shopify orders get marked as fulfilled, and emails are sent out immediately to my customers. And I can track progress on every order, and the data is practically real time. The team ships out my orders so quickly, I'm certain that my customers are impressed and pleased. I certainly am, and I'm so glad we found them.