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Unfortunately I have to change review-the app is not working, we haven't got one signle customer signing up for our program after spending days designing it, because it doesn't work. Support is impossible to talk to - their chat is never working. We're getting a better app.
Thank you for your review, we're happy to know that our team was able to help💕
Una aplicación con un funcionamiento increíble. Se adapta perfectamente a nuestro modelo de negocio. Seguiremos usándola sin duda.
Amazing App with a variety of features and languages .
easy to set up the app , fast response , helpful team
Your review means a lot to us Loai! Thanks a lot
I have been looking around for an affordable and effective rewards for a long time coming, and I am so glad to have found Gameball. I especially love the clean, interactive and fun interface that the app provides. Best thing - customer service! Over the last couple of days while trying to set this up on my store, the team has been so swift and knowledgeable in their replies. I get replies almost instantly via their live chat. Can't wait to launch this on my store and reap the rewards. Kudos to the Gameball team!
We are thrilled to hear this! Thank you so much for this awesome review its been a pleasure to serve you.
very happy with Gameball app. easy to use. well designed. perfect to reward our customers both at the POS and online. have not really begun to delve into the games but looking forward to implementing in time. the support from the developers has been amazing. i often feel like i am a bit slow when it comes to things like web apps. everyone listened, asked pertinent questions, gave me clear, simple answers and followed up with all the information in an email. I enjoy working with kind, patient people. Ahmed and the team at Gameball are clear winners in this area. thank you thank you!
We are so happy that you are enjoying our app! :)
Thanks for your feedback!
Extremely helpful support and a beautifully built app, the loyalty programs you can setup with Gameball are exactly how to take your business to the next level!
We are so happy that you are enjoying our app! :)
Thanks for your feedback!
An amazing app with great customer support. Quick replies, easy setup and always there to support your with launching!
We are glad to meet your expectations, Zuzana! 🎉
Dania who works in customer service chat was super helpful with all my questions about Gameball setup
Gameball is by far the best app out there for a Loyalty Program, in my opinion. It helps me to engage my customers in a fun way while rewarding them in the process. This app is very straightforward and very easy to integrate. Aside from this app, the support that I had received from Gameball was exceptional. Ahmed was very patient with me, explaining everything in detail so that I can better understand how to execute Gameball on my website. I would definitely recommend this app to anyone who is looking to elevate their brand experience.
We are so happy that you are enjoying our app! :)
Thanks for your feedback!
Gameball is easily one of the best designed loyalty apps on Shopify. It truly is in a league of it's own with design, aesthetic, functionality and support. The team behind it are clearly very passionate about Gameball and it's users. This app has a lot of potential for us and our business, but some things have fallen short - especially as a small business. The Points expiry feature being blocked behind the Pro plan was disappointing. This is a feature that many rewards apps have inclusively to all their paid plans, and it has been something that initially put us off continuing with Gameball. There are a few features hidden behind an expensive paywall, which can be hard to justify for small businesses. However, the support team is incredibly attentive and helpful, and have been very informative about their plans for future plans that are more affordable and practical for smaller merchants and users. This has been very promising and has meant we will continue to support Gameball despite some initial doubts. We have high hopes for Gameball in the future and are happy to continue using this app with the hopes it will continue to grow and improve. I anticipate returning to give this review 5 stars soon.
Thanks so much for the feedback! We totally understand where you are coming from and we are happy to let you know that a new pricing plan is to roll out soon that supports SMEs first and foremost.