Gameball: Loyalty, Points, VIP

This app allows me to perfectly get customers back in to my store! Cha-Ching! Habiba was incredibly helpful and a wealth of knowledge!

Found this app after reviewing multiple apps for our rewards portal. Great service, Habiba was great on our set up call ! Lots of flexibility in this system.

このアプリは、完成度が大変高いよいアプリだと思います。フリープランも充実していますのでスタートアップの方には大変おすすめできると思います。有料プランは更にすばらしい機能と細かな設定ができるようです。本当に素晴らしい。加えてサポートが更に素晴らしい経験でした。Daniaさん手厚いサポートに心より感謝します。このアプリで、必ず結果を出していきたいと思います。

Love the gamified experience for customers

First impression was, "Oh wow! Pretty!". Then as I keep looking at the program I would find these hidden walls. Options that said they should be part of the Standard plan but instead they were for Pro or GURU.

This is something I see far too often on Shopify. Great looking apps with important options that are, SURPRISE!, an extra charge.

For instance, the Missions? They require Guru right now. When I asked Ahmed about it, it was a copy write error. Well that's a pretty big error. That's a major component that goes from being $30 to $400 dollar. That's not a mistake, that's on purpose.

In the Purchase Reward area if you want to send a campaign for like a "Double Points weekend", surprise that's a pro feature! As of this review no where on their Shopify page, website, OR upgrade function inside the app says this.

Want to make a new Player Type? SURPRISE! That's a Guru feature too.

I'm frustrated because I wanted to like Gameball. It's pretty. But I also need a program that's going to function fully without having to pay my car note worth of app.

If they actually had this stuff on the Standard tier like they said, this would be a 5 star. Hell, I'd be tempted to go Pro to get unlimited integrations. But it feels like its gonna be a random whack a mole of which feature is on the highest tier.

If you're a small business and don't have unlimited funds to through at a single app, then it's cool. If not? Give it time.

Habiba was very knowledgeable and answered all of my concerns about the app. We are still working on some things for our initial rollout of the app, but as long as it works with our SHOPIFY POS I feel the app should help boost our future sales and customer retention.

Great customer support. Can't express how meaningful it is for someone to talk and communicate as well as they do.

We are switching over after seeing how much better Gameball is compared to a couple of the other apps we first used (Glow and Smile.io). The ability to do a dynamic code on the fly is a huge plus over those two apps meaning staff at the point of sale, and customers on the website, can generate a discount code using a sliding scale instead of a fixed amount preset by the store. You can still have preset amounts of course.

The built in search feature seems more powerful than Glow's which has one of the worst search box query systems I've run across (it's extremely picky about formatting or and won't return results unless you spell things exactly correct for example).

There appear to be more features than the others, though I haven't dove into those just yet. But I'm already impressed enough to convert us over to a full paid plan shortly. Exporting and importing customer accounts was a breeze.

It´s a nice app, working fine in the first days of testing.
But when they say "Unlimited languages" in the starter plan, is not true, because they do not have all the languages and we can´t translate it to our language. The translation option is only available for the PRO plan, wich is way too expensive for my company size.

Très bon retour du service client qui est là pour nous aider, concernant l'application, je suis encore novice dessus mais ça a vraiment l'air prometteur, merci à Dania